Quote Originally Posted by Alnath
I think it is more disturbing that an L lens which is supposed to be at the pinnacle of Canons lens hierarchy was delivered faulty
Yeah it's a bad experience...but anything can happen to anything...there's a lot of hands between manufacture and delivery that could have an effect as well.

Sh1t happens. Can't blame anyone in particular. It'd be a different story if no one would own up to the defect and rectify the problem.