PDA

View Full Version : Where/Where Not to Purchase Your Camera



Pages : [1] 2

ktixx
11-28-2005, 07:37 PM
Here is a guide from the research I have done of places to and not to purchase your camera equipment from. All of the lifetime ratings were pulled from www.resellerrating.com, www.shopping.com and www.bizrate.com. In no way am I saying that if you go with one of the "good" companies you will have a good experience, I am just composing a document that shows the type of store you should consider when purchasing a camera. If a store has a ^ after the name, this means that it is affiliated with the store above it. I have not listed stores like Circuit City, Best Buy, Wal-Mart, Staples, Dell etc. as these stores are well established, well known retail stores. Stores listed under "The Good" you will most likely have a positive experience with, as these all have high ratings and positive reviews. The stores titled "The Ok" have decent ratings and you will probably have a good experience, just realize that they have a pretty equal mix of positive and negative reviews. the stores listed under “THE BAD” I would definitely stay away from.
Note - Be aware that the best companies are the one's that have at least 2 good reviews (IE: B&H, Newegg, etc.) Use a little more caution with companies that have a good rating from resellerratings.com but are n/a for shopping.com or bizrate.com. Again, this is just a guide and you should do your own research prior to purchasing. Sometimes the best thing to do is call the company. Good Luck

RR = www.resellerrating.com (Points out of 10)
SH = www.shopping.com (Checks out of 5)
BR = www.bizrate.com (Points out of 10)

The Exceptional:
__________________________R R - SH - BR
1. B&H Photovideo (www.bhphotovideo.com)-----------9.32 (http://www.resellerratings.com/seller1914.html) - 4.5 (http://www3.shopping.com/xMR-b+h+photo+video+pro+audio~MRD-300102~S-1) - 9.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--25514.html)
2. New Egg (www.newegg.com)-----------------9.64 (http://www.resellerratings.com/seller2121.html) - 4.5 (http://www3.shopping.com/xMR-newegg+com~MRD-300168~S-1) - 8.8 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--28697,prerd--1.html)
3. Beach Camera (www.beachcamera.com) ------------9.03 (http://www.resellerratings.com/seller1936.html) - 4.5 (http://www3.shopping.com/xMR-beach+camera~MRD-9190~S-1) - 9.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--24991,prerd--1.html)
4. BuyDig.com (www.buydig.com) ^-------------8.36 (http://www.resellerratings.com/seller2065.html) - 4.5 (http://www3.shopping.com/xMR-buydig~MRD-9180~S-1) - 9.1 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--24992,prerd--1.html)


The Good:
__________________________R R - SH - BR
1. 17th Street Photo (www.17photo.com) --------9.91 (http://www.resellerratings.com/seller1755.html) - 5.0 (http://www3.shopping.com/xMR-store+17th+street+photo+supply~MRD-9182~S-1) - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30232.html)
2. Zip Zoom Fly (www.zipzoomfly.com) -------------8.56 (http://www.resellerratings.com/seller1991.html) - 4.5 (http://www3.shopping.com/xMR-googlegear~MRD-9495~S-1) - 8.8 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--21040,prerd--1.html)
3. Norman Camera (www.normancamera.com) ----------9.17 (http://www.resellerratings.com/seller1711.html) - n/a - 8.4 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--23500,prerd--1.html)
4. Digital Foto Club (http://www.digitalfotoclub.com/) ---------9.04 (http://www.resellerratings.com/seller2889.html) - 4.5 (http://www3.shopping.com/xMR-digital+foto+club~MRD-9352~S-1) - 8.6 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30476.html)
5. OneCall.com (http://www.onecall.com/) -------------9.43 (http://www.resellerratings.com/seller1873.html) - n/a - 9.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--17639.html)
6. ABT Electronics (http://www.AbtElectronics.com) ----------7.71 (http://www.resellerratings.com/seller1845.html) - 4.5 (http://www.shopping.com/xMR-abt+electronics+com~MRD-9045~S-1) - 9.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--19092.html)




The Ok: - (All relatively good companies - just be cautious)
__________________________R R - SH - BR
1. IBuyDigital (www.ibuydigital.com) ---------------8.69 (http://www.resellerratings.com/seller1937.html) - 4.5 (http://www3.shopping.com/xMR-ibuydigital~MRD-300153~S-1) - 8.6 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30245,prerd--1.html)
2. Dbuys (www.dbuys.com) ^------------------8.69 (http://www.resellerratings.com/seller2115.html) - 4.5 (http://www3.shopping.com/xMR-dbuys+com~MRD-9390~S-1) - 8.2 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--28403,prerd--1.html)
3. Central Digital (www.centraldigital.com)^ ----------8.69 (http://www.resellerratings.com/seller3385.html) - n/a - 6.4 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31091,prerd--1.html)
4. JR Music World (www.jr.com) ------------6.67 (http://www.resellerratings.com/seller1649.html) - 4.5 (http://www3.shopping.com/xMR-j+r+music+and+computer+world~MRD-90030~S-1) - 9.1 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--17965.html)
5. Abes Of Maine (www.abesofmaine.com) -------------5.10 (http://www.resellerratings.com/seller2003.html) - 4.0 (http://www3.shopping.com/xMR-abe+s+of+maine~MRD-7753~S-1) - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--23580.html)
6. Etronics.com (www.etronics.com) --------------8.37 (http://www.resellerratings.com/seller1887.html) - 4.0 (http://www3.shopping.com/xMR-store+etronics~MRD-9452~S-1) - 7.9 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--25566.html)
7. Digital 1234 (www.digital1234.com) ---------------6.35 (http://www.resellerratings.com/seller8288.html) - n/a - n/a
8. Adorama (www.adorama.com) ------------------6.50 (http://www.resellerratings.com/seller1759.html) - 4.0 (http://www3.shopping.com/xMR-store+adorama~MRD-9391~S-1) - 8.5 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--22495,prerd--1.html)
9. Butterfly Photo (www.butterflyphoto.com) ------------6.81 (http://www.resellerratings.com/seller4576.html) - 4.0 (http://www3.shopping.com/xMR-butterfly+photo+com~MRD-301316~S-1) - 7.6 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--32853,prerd--1.html)
10. Canoga Camera (www.canogacamera.com) ------------9.88 (http://www.resellerratings.com/seller1322.html) - n/a - n/a
11. 47th Street Photo: Ebay (http://stores.ebay.com/47th-Street-Photo) ---9.50 (http://www.resellerratings.com/seller3456.html) - n/a - n/a
12. Pro Feel (www.profeelvideo.com) -------------------9.16 (http://www.resellerratings.com/seller1757.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--60450,prerd--1.html)
13. Page Computers (http://www.pagecomputers.com/store/) ----------6.24 (http://www.resellerratings.com/seller1830.html) - n/a - 7.4 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--24578.html)
14. Tri-State Camera (http://www.tristatecamera.com) ---------5.63 (http://www.resellerratings.com/seller2622.html) - n/a - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30085.html)
15. RainbowTronics.com (http://www.rainbowtronics.com/) ------8.72 (http://www.resellerratings.com/seller11706.html) - n/a - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--132587.html)


The Bad: - Don' Shop At Any Of These! (No Particular Order)
__________________________R R - SH - BR
1. USA Photonation (www.USAphotonation.com) -----------0.67 (http://www.resellerratings.com/seller8278.html) - n/a - n/a
2. Radio Active Deals (www.radioactivedeals.com)^ --------2.50 (http://www.resellerratings.com/seller7041.html) - n/a - n/a
3. Royal Camera (www.royalcamera.com) ---------------1.43 (http://www.resellerratings.com/seller1895.html) - n/a - n/a
4. CCI Camera City (http://ccicameracity.site.yahoo.net/) ^-----------0.53 (http://www.resellerratings.com/seller1734.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31897.html)
5. 42nd St. Photo (www.42photo.com) -------------2.84 (http://www.resellerratings.com/seller6510.html) - 3.5 - n/a
6. Best Price Cameras (www.bestpricecameras.com) ---------0.22 (http://www.resellerratings.com/seller8754.html) - n/a - n/a
7. Infinity Cameras (www.infinitycameras.com) ^-----------0.38 (http://www.resellerratings.com/seller2684.html) - n/a - n/a
8. Infiniti Photo (www.infinitiphoto.com) ^--------------0.19 (http://www.resellerratings.com/seller9662.html) - n/a - n/a
9. J and K Cameras (www.jandkcameras.com) ^----------- n/a - n/a - n/a
10. Mr. Accessory (http://mraccessory.com/welcome.asp) ^-------------n/a (http://www.resellerratings.com/seller9774.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--38864.html)
11. Century21Electronics.com (http://www.century21electronics.com/welcome.asp) ^-0.68 (http://www.resellerratings.com/seller12086.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--124640,prerd--1.html)
12. Ibuydig.com (www.ibuydig.com) ----------------0.08 (http://www.resellerratings.com/seller9560.html) - n/a - n/a **NOT BUYDIG.com**
13. turbobuys.com (www.turbobuys.com) ^------------n/a (http://www.resellerratings.com/seller9946.html) - n/a - n/a
14. getyourdigitalhere.com (http://getyourdigitalhere.com) ^----0.50 (http://www.resellerratings.com/seller9851.html) - n/a - n/a
15. AM Photoworld (www.amphotoworld.com) -------------0.80 (http://www.resellerratings.com/seller1988.html) - n/a - n/a
16. Broadway Photo (www.bwayphoto.com) ^----------0.80 (http://www.resellerratings.com/seller1995.html) - n/a - n/a
17. Regal Camera (www.regalcamera.com) ^------------0.80 (http://www.resellerratings.com/seller5147.html) - n/a - n/a
18. Prestige Camera (http://www.prestigecamera.com/default.htm) ^----------0.80 (http://www.resellerratings.com/seller10573-p3-s1-d1.html#reviews) - n/a - 7.1 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--113947.html)
19. Preferred Camera (http://www.preferredcamera.com/default.htm) ^----------0.80 (http://www.resellerratings.com/seller1995.html) - n/a - 7.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--124127.html)
20. Digital Liquidators (www.digitalliquidators.com) -----------n/a (http://www.resellerratings.com/seller14249.html) - n/a - n/a
21. All Star Camera (www.allstarcamera.com) ------------1.39 (http://www.resellerratings.com/seller2252.html) - n/a - n/a
22. The Camera Pro's (www.TheCameraPros.com) ^---------1.88 (http://www.resellerratings.com/seller11495.html) - n/a - n/a
23. Genius Cameras (www.geniuscameras.com) ------------0.31 (http://www.resellerratings.com/seller8519.html) - n/a - n/a
24. Express Cameras (www.expresscameras.com) ^----------0.93 (http://www.resellerratings.com/seller1805.html) - n/a - n/a
25. Thedigitalexpo.com (http://thedigitalexpo.com/) --------0.19 (http://www.resellerratings.com/store/TheDigitalExpo) - n/a - n/a
26. Wawa Digital (http://wawadigital.com/shopping/home.asp) ---------------0.19 (http://www.resellerratings.com/seller9573.html) - n/a - n/a
27. Stargate Photo (http://www.stargatephoto.com/shopping/home.asp) ^-----------0.29 (http://www.resellerratings.com/seller9573.html) - n/a - n/a
28. Starlightcameras.com (http://starlightcameras.com) ^-----1.62 (http://www.resellerratings.com/seller4099.html) - n/a - n/a
29. Stop4Camera.com (http://www.stop4camera.com/shop/home.asp) ^--------1.18 (http://www.resellerratings.com/seller5665.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31483.html)
30. 1StopCamera.com (http://www.1stopcamera.com/) ----------2.35 (http://www.resellerratings.com/seller2026.html) - n/a - n/a
31. Inoax.com (http://www.inoax.com/) ^----------------2.41 (http://www.resellerratings.com/seller5579.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--59470.html) - Rerated (http://www.bizrate.com/content/why_rerated.html)
32. RiteBuys.com (http://www.ritebuys.com/) ^-------------0.92 (http://www.resellerratings.com/seller5579.html) - n/a - n/a
33. Fotoconnection.com (http://www.fotoconnection.com/) ^-------1.40 (http://www.resellerratings.com/seller3471.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31423.html) - Rerated (http://www.bizrate.com/content/why_rerated.html)
34. Thenewconnection.com (http://www.thenewconnection.com/) ^----n/a (http://www.resellerratings.com/seller11721.html) - n/a - n/a
35. Wisetronics.com (http://www.wisetronics.com/) ------------0.57 (http://www.resellerratings.com/seller10721.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--115357.html)
36. OneClickDigital.com (http://www.oneclickdigital.com/) ---------0.37 (http://www.resellerratings.com/seller9679.html) - n/a - n/a
37. CircuitDigital.com (http://www.circuitdigital.com/) ^----------0.37 (http://www.resellerratings.com/seller9679.html) - n/a - n/a
38. YellowBeePhoto.com (http://yellowbeephoto.com/) --------2.21 (http://www.resellerratings.com/store/YellowBeePhoto) - n/a - 2.4 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--150106.html)


Unsure/Not Recommended:
1. Datavision Computer (www.datavisioncomputer.com)
2. US1 Camera (www.us1camera.com)
3. Price Rite Photo (www.priceritephoto.com) - See Article (http://thomashawk.com/2005/11/priceritephoto-abusive-bait-and-switch.html)

Ken

Clyde
11-28-2005, 10:27 PM
The Good:
__________________________R R - SH - BR
6. Beach Camera (www.beachcamera.com) ------------9.00 - 4.5 - 9.1
10. BuyDig.com (www.buydig.com) -------------8.32 - n/a - 9.2

I believe this is the same joint. They both get mail at:


Customer Service Department Manager
80 Carter Drive
Edison NJ 08817


I have ordered from BuyDig, and would do so again. I don't know why Beach gets higher ratings, nor do I know why there are two e-store fronts for one place. I suspect they initially called their internet store BuyDig, and then decided they should use the good name of their brick and mortar store online, but didn't want to give up on folks who had learned about BuyDig first. This is just conjecture, though.

Clyde

ktixx
11-29-2005, 06:27 AM
I believe this is the same joint. They both get mail at:


Customer Service Department Manager
80 Carter Drive
Edison NJ 08817


I have ordered from BuyDig, and would do so again. I don't know why Beach gets higher ratings, nor do I know why there are two e-store fronts for one place. I suspect they initially called their internet store BuyDig, and then decided they should use the good name of their brick and mortar store online, but didn't want to give up on folks who had learned about BuyDig first. This is just conjecture, though.

Clyde

I thought they were the same place, www.resellerratings.com does not show that they are. Because the mailing adress is the same I edited my above post. Thanks for the info.
Ken

ktixx
12-02-2005, 08:36 AM
Recently updated - (The Bad)
InfinityPhoto.com
Bestpricecameras.com
JandKcameras.com

jandrebr
12-06-2005, 03:12 AM
Ktixx,

Thank you very much for this work. I found it very helpful this past week in deciding where to purchase a new camera. I'm wondering, given that I just read this post in a response to someone else, if this post is worthy of being at the top of the "Where to buy..." Thread. I think a lot of people will find it helpful, but not as many people will see it if it keeps getting pushed back.

Brian

ktixx
12-07-2005, 10:58 PM
No Problem, I am glad I could be of some assistance. I think it is a good way to easily show people where, but especially where not to purchase goods. I mean how many times can we have people ask "What about USAphotonation?" :)
Ken

ktixx
12-13-2005, 10:27 AM
Just added:
The Bad: www.AllStarCamera.com

Unsure: www.thecamerapros.com

I would stay away from both, The Camera Pros is affiliated with All Star Camera - (same mailing address) and All Star Camera has a rating of 1.39 from www.resellerratings.com. As of 12/13/05 the www.allstarcamera.com website is not currently in operation.
Ken

ktixx
12-18-2005, 05:02 PM
I have updated all of the ratings as of 12/18/05
I have also added unique links to shopping.com and bizrate.com for each product where applicable to show where I got my information. Just remember that the ratings change often, I will post when I update them next.

Hope you enjoy
Ken

jcon
12-18-2005, 07:32 PM
Ken, I think this thread is a great tool for those looking for shopping info! I would like to suggest a "good". I have had about 4 or 5 dealings with Etronics.com and they are great. I wish I were getting paid for this statement,lol but I am not. I would suggest them to any of my friends if they were shopping on the net for this type of product. I bought my Pana DMC LC43 and Pana DMC FZ20 from them. No complaints!

ktixx
12-18-2005, 07:44 PM
Ken, I think this thread is a great tool for those looking for shopping info! I would like to suggest a "good". I have had about 4 or 5 dealings with Etronics.com and they are great. I wish I were getting paid for this statement,lol but I am not. I would suggest them to any of my friends if they were shopping on the net for this type of product. I bought my Pana DMC LC43 and Pana DMC FZ20 from them. No complaints!
I have added them - but have put them in ok. Although they have pretty good ratings it seems like their service is kind of slow and the past 20 ratings only had one or two satisfied customers. I will do some more research and possibly move them to Good in the near future, thanks for the suggestion.
Thanks a lot.
Ken

ralfsmith
12-25-2005, 11:55 AM
Can you provide me more information on this matter?

johntvery@operamail.com

johntvery@hotmail.com

acepho99
12-25-2005, 07:13 PM
A new website is compiling information on all these dealers. They have quite a bit already, and they invite tips from anyone with knowledge of the businesses and their relationships.

See www.sheddingsomelight.com.

DonKenny
12-27-2005, 03:21 AM
would you mind giving a rating/review for prestigecamera.com thanks

ktixx
12-27-2005, 07:52 AM
would you mind giving a rating/review for prestigecamera.com thanks
Just a note to what this thread is about (not directed specifically at DonKenny), I personally don't "Give" companies ratings/reviews I only gather the information that I have found from various sites (www.resellerratings.com www.bizrate.com www.shopping.com and sometimes www.register.com (to verify the url/whois)) This is all information that is available to anyone. I take this information for companies I am familiar with and put them in a category (depending on their ratings an popularity) for companies I am not familiar with, I read the last 20+ reviews and understand what the problems were. If someone is complaining about the fact that the company tried to sell them an extra memory card and they were upset about that, I usually write it off because even the best companies try to sell accessories. If there is a long trail of customers unhappy because of missing parts/accessories or wrong products and the ratings are low I will put them in the bad category. Overall I am just a guy who is compiling information because I got tired of the 100's of people saying “STAY AWAY FROM ROALCAMERA.com" and seeing post after post of customers who don't know about the various rating websites. I will look into prestigecamera.com and will do my best to do the site justice (whether good or bad).
Ken

ktixx
12-27-2005, 10:32 AM
would you mind giving a rating/review for prestigecamera.com thanks

I looked into prestigecamera.com and put them in OK. While they have a mediocre rating on www.resellerratings.com it is only based on 27 reviews. Their review on www.bizrate.com has a much better rating and is based off of 2500+ reviews. Overall the company seems decent. It appears from the reviews that they have pushy sales people which will try and sell pretty hard. In addition, I also noticed that a few individuals were overchared pretty severely ($200 - $400 over invoice). Overall I put them at the bottom of the "OK" group as they have decent reviews and more positive than negative feedback.
As a side note. I am almost tempted to put them in the "BAD" (I won't because their reviews aren't that bad) but their prices are (in certain cases) more than B&H photovideo (http://www.bhphotovideo.com) (evidence: Canon 20d + 17-85 - B&H (http://www.bhphotovideo.com/bnh/controller/home?O=productlist&A=details&Q=&sku=353984&is=REG&addedTroughType=search) VS. Canon 20d + 17-85 PrestigeCamera (http://www.prestigecamera.com/product~id~cneos20dkit1785~tab~included.htm)), PLUS they are charging $600.00 for a 1GB compact flash card!!! (http://www.prestigecamera.com/product~id~cfmb1gigrdhs.htm) Are we back in the year 1997!?!?, Personally I would not shop here unless their products were significantly cheaper and the ratings improved. It shows a lot about the character of a company when they will charge 500% over retail for a CF card, then when it comes time for the sale they will say "oh...we can cut this memory card in HALF for you" yet they are still making a 200%+ profit on the card. Again, their ratings aren't that bad, thus they remain at the bottom of the "OK" Column.
Ken

Lowfront
12-27-2005, 06:13 PM
This is my thing about these ratings.

Don't you think there rigged?.....

Like on resellers.com
B&H Photo-Video-Pro Audio has 1500 reviews where as crutchfield only has 79

Do you realy think all these people posting wonderful comments are legitimit.

I have a feeling the company is paying someone to make these wonderful posts to increase there rating...


any thoughts?

DonKenny
12-27-2005, 08:11 PM
This is my thing about these ratings.

Don't you think there rigged?.....

Like on resellers.com
B&H Photo-Video-Pro Audio has 1500 reviews where as crutchfield only has 79

Do you realy think all these people posting wonderful comments are legitimit.

I have a feeling the company is paying someone to make these wonderful posts to increase there rating...


any thoughts?

exactly what i was thinking would you think that the people who works there might have just written all those wonderful review and only real customers have written the negative one

DonKenny
12-27-2005, 08:13 PM
I looked into prestigecamera.com and put them in OK. While they have a mediocre rating on www.resellerratings.com it is only based on 27 reviews. Their review on www.bizrate.com has a much better rating and is based off of 2500+ reviews. Overall the company seems decent. It appears from the reviews that they have pushy sales people which will try and sell pretty hard. In addition, I also noticed that a few individuals were overchared pretty severely ($200 - $400 over invoice). Overall I put them at the bottom of the "OK" group as they have decent reviews and more positive than negative feedback.
As a side note. I am almost tempted to put them in the "BAD" (I won't because their reviews aren't that bad) but their prices are (in certain cases) more than B&H photovideo (http://www.bhphotovideo.com) (evidence: Canon 20d + 17-85 - B&H (http://www.bhphotovideo.com/bnh/controller/home?O=productlist&A=details&Q=&sku=353984&is=REG&addedTroughType=search) VS. Canon 20d + 17-85 PrestigeCamera (http://www.prestigecamera.com/product~id~cneos20dkit1785~tab~included.htm)), PLUS they are charging $600.00 for a 1GB compact flash card!!! (http://www.prestigecamera.com/product~id~cfmb1gigrdhs.htm) Are we back in the year 1997!?!?, Personally I would not shop here unless their products were significantly cheaper and the ratings improved. It shows a lot about the character of a company when they will charge 500% over retail for a CF card, then when it comes time for the sale they will say "oh...we can cut this memory card in HALF for you" yet they are still making a 200%+ profit on the card. Again, their ratings aren't that bad, thus they remain at the bottom of the "OK" Column.
Ken

thanks a bunch ken this helps alot too bad i acted before reviewing their rating but hopefully i will not get screwed over i just bought the t9 off their website errrrr

ktixx
12-27-2005, 08:35 PM
Like on resellers.com
B&H Photo-Video-Pro Audio has 1500 reviews where as crutchfield only has 79


Well first off, don't drag good ole' B&H into this, I have purchased about $3000 worth of items from them in 6 separate transactions and I have NEVER had a problem. They are one of the best retailers on the web. I don't care who is writing the reviews on B&H whoever it is, they aren't lying.



Do you realy think all these people posting wonderful comments are legitimit.

I have a feeling the company is paying someone to make these wonderful posts to increase there rating...


I would assume that it is possible for a company to have employees post reviews, however most of the review companies require an invoice/proof of purchase before they will post your review. However, when you really tihnk about it, companies like www.royalcamera.com and all the other awful internet retailers who screw customers have absolutely pathetic ratings. If they are trying to pad their reviews they aren't doing a very good job.

Here's a summary:
All in all what I am saying is reliable retailers - ie: www.bhphotovideo.com, www.newegg.com, www.bugdig.com etc. all have excellent rating numbers where as companies like www.royal camera, www.usaphotonation.com, www.infinityphoto.com, etc. all have TERRIBLE ratings. CLEARLY this system is working.

Ken

ktixx
12-27-2005, 08:38 PM
thanks a bunch ken this helps alot too bad i acted before reviewing their rating but hopefully i will not get screwed over i just bought the t9 off their website errrrr

If you got a good price and you don't have any problems you made a good choice. Again, my post is just a guide, it can certainly be wrong and you can definitly have a positive experience (and I hope you do)
Good Luck
Ken

DonKenny
12-27-2005, 11:51 PM
i am supposed to receive the camera tomorrow and will carefully check the packages (if i do get it) then i will let you all know if they're okay or not i really don't care about the pushy customer service salesperson i wish just to received my camera ($440) gotta have it then i'll be =)

DonKenny
12-28-2005, 05:54 PM
hey you guys i have just received my t9 i'm so happy it came so late almost 7pm i had to wait all day whew anyway i did order the camera from prestigecamera.com but however the box is not sealed (unlike all retails products) but as i have looked inside all items in the box looks brandly new to my eyes i tried the camera it feels great
although i got charge for an extra battery that i did not need (as in many review pushy sale... etc) the salesperson actually lied to me that the battery that came with the camera only lasted up to 20 mins but it's not true and before i have ordered an extra np-ft1 battery for the m1 i already have and the battery are exactly the same but he told me that they were not so i got tricked $39.99 anyway hope this advice to anyone that wish to order from this specific website

Salman Khan
12-30-2005, 09:25 AM
First of all, thanks to the OP for taking the time to make this snapshot of merchants out there.

I live in NYC and have visited B&H many times and have purchased two camcorders in the past. But since the internet revolution, I now know that there are many other merchants out there who are able to sell it for less. After researching it to death, I finally decided a week ago to get a Rebel XT. My only reason not buying it locally is the 8.375% tax I would have to pay.

Seller ratings, just like feedback on eBay, can be rigged. But I doubt that a rigging artist will take time to write out a few paragraphs of thought out detail. Anyway, after deciding who to purchase from, I called up Vanns.com. They are a very reputable company only selling authorized dealer products. I asked the salesman to price match the camera to Beach Camera's prices. He came back after a few minutes and said "No can't do" because Beach Camera was not an authorized retailer. I told him that on their website it clearly states that they are an Authorized Canon Dealer. But he refused the pricematch.

After almost pulling my hair out, I finally decided to go ahead and place my order with Beach Camera. When I called the sales department, I was on hold for 25 minutes before someone answered and he was not a eager to please type of salesman. He wasn't rude but I could see that he would rather have me place the order online rather than bother him. So, I placed my order online, and hopefully should have my camera by the first week of Jan.

The only reason I spend my hard earned dollars at Beach Camera was due to the feedback it had received. A whole lot of people were satisfied and I have my fingers crossed that I will receive a factory fresh, unopened box from them with a USA warranty. Shopping for electronics online (especially cameras) is very scary due to the factor of switching out actual genuine accessories with inferior made ones. But let's see what happens. I will report back once I get my order.

BTW, when I completed my sale online, it said that I should receive a confirmation of the order in my email, but that never came?

rawpaw18
01-05-2006, 04:11 AM
I just received my Nikon d50, Nikon 18-70 lens and Nikon 50 1.8
prime from B&H. It was ordered on Friday the 31st and received
at my door on Wednesday the 4th. Not bad considering the
holiday and the weekend. Everything was in good order and
I never got THE CALL, I can highly recommend them based
on my limited experience so far. Pricing was slightly higher on a couple
items, but to have confidence in your supplier it is worth it.

My 2 cents worth, Rich

Now to figure out how to use this thing.

ktixx
01-05-2006, 07:55 PM
I just received my Nikon d50, Nikon 18-70 lens and Nikon 50 1.8
prime from B&H. It was ordered on Friday the 31st and received
at my door on Wednesday the 4th. Not bad considering the
holiday and the weekend. Everything was in good order and
I never got THE CALL, I can highly recommend them based
on my limited experience so far. Pricing was slightly higher on a couple
items, but to have confidence in your supplier it is worth it.

My 2 cents worth, Rich

Now to figure out how to use this thing.

B&H is definitely one of the most reputable companies on the internet. You are correct, their prices are slightly higher, however you are assured to never get "the call" unless there is a problem. Your products will be shipped securely and quickly. They are a top notch professional operation. I am definitely not a spokes person nor do I work for them, I just think they should be recognized for their good work. I have ordered 6 times from them (spent a good deal of money) and have never once had a problem.
Ken

ktixx
01-05-2006, 07:56 PM
I have updated my list with
www.mraccessory.com
They are in the "BAD" column. The address for Mr. Accessory is the same as:
1) Best Priced Cameras
2) Infinity Cameras
3) Infinity Photo
4) J and K Cameras
Ken

JohnT
01-09-2006, 08:21 AM
I would like to thank you for the article showing the better places to purchase online. I just purchased a camera from B&H Photo. It arrived on time and in good condition. I also have not heard from anyone trying to sell me anything. I e-mailed B&Hphoto and told them.

The circumstances went very well,

Thanks again, JohnT

ktixx
01-11-2006, 06:50 PM
I just purchased a camera from B&H Photo. It arrived on time and in good condition. I also have not heard from anyone trying to sell me anything. I e-mailed B&Hphoto and told them.
The circumstances went very well,

I've said it once, I will say it again...B&H is one of the best. You will never get calls, and you will get your merchandise as promised 99.99% of the time. You may pay slightly more but you are almost guaranteed to get your product.
Ken

ktixx
01-12-2006, 06:18 PM
I posted 2 more companies on my list in the BAD column
1) Genius Camera
2) Express Camera

These 2 businesses are the same company
Ken

Gigo
01-24-2006, 03:57 PM
The guy on the phone at Central Digital sounds awfully like the guy I talked to from InfinitiPhoto, and within 15 minutes his name suddenly changed from Bob to Bill. It was awkward. But he was considerate enough; I'll let yall know how my camera is when I get it "factory sealed" as they promise.

MUCH thanks to ktixx for putting this list together; it helped me decide where to go after getting duped by infinitiphoto :(

:eek:

ktixx
02-19-2006, 01:34 PM
Updated "The Bad" with:
Wawa Digital (http://wawadigital.com/shopping/home.asp)
Stargate Photo (http://www.resellerratings.com/mod/mod3/redir_logger.pl?lnk=http%3A%2F%2Fwww.stargatephoto .com%2F&ct=2&sid=9573)

Both storefronts are the same company, both have terrible ratings on www.resellerratings.com (lifetime rating of .22)

ktixx
02-19-2006, 01:59 PM
I have updated all of the ratings on the original post as of 2/19/06

nhopman223
02-23-2006, 01:58 PM
ktixx,

I just joined this site. Been looking for a Nikon D50 and found the best price at GeniusCameras.com. I got the high pressure sale for overpriced accessories and when I declined, got the e-mail about the backorder. I have waited about two weeks and read on a couple of other sites about this type of company, then through a search, just happened on this site and your thread.

Thanks for spending the time putting that company list together. I cancelled my order at Genius and went with Beach Camera. Good price, free shipping and a free 1G memory card.

I haven't looked around on this site much, but I believe I'll get a lot of info here, and hopefully will be able to share some knowledge from time to time.

Thanks again

Nick

PS: Also thought of getting it here www.century21electronics.com, great price, but seems they are the type that also deserves to be on the bad list. Item was in stock when I first asked, then when I didn't order anything else, suddenly it was not available.

ktixx
02-24-2006, 10:17 PM
You are very welcome, I'm glad my aggregation helped.
I added Century21electronics.com to the bad list - there weren't very many ratings available, however they seem to have ties to other non-reputable companies.
Good Luck
Ken

ckhatcher
03-06-2006, 11:41 AM
If I get the Canon Digital Rebel XT from Beach Camera, will it also include the software for printing, etc.? I don't see that listed. Thanks.

Bullitt
03-06-2006, 11:08 PM
I may have missed it in the previous posts but has anyone heard or dealt with CCI Camera City? Prices seem very low compared to others, ie:

D50 Body- 275.00
D200 Body- 1200.00

Kind of browsing for a Nikon D200 and wandered upon Camera City from the advertisement at the top of dcresource homepage...

Anyone have any pictures from a D200 to post, sounds like an awesome camera...

Thx...

ktixx
03-07-2006, 01:52 AM
If I get the Canon Digital Rebel XT from Beach Camera, will it also include the software for printing, etc.? I don't see that listed. Thanks.
Beach is reputable, they will sell the rebel with everything that canon intended to come in the box. I don't specifically think there is any printing software, but it will come with raw software and other canon photography software.
Ken

ktixx
03-07-2006, 02:06 AM
I may have missed it in the previous posts but has anyone heard or dealt with CCI Camera City? Prices seem very low compared to others, ie:

D50 Body- 275.00
D200 Body- 1200.00

Kind of browsing for a Nikon D200 and wandered upon Camera City from the advertisement at the top of dcresource homepage...

Anyone have any pictures from a D200 to post, sounds like an awesome camera...

Thx...

It is seriously true that whenever you see a ridiculously low price you can be guaranteed that the store is shaddy. There really are no incredible deals on the internet, unless you are buying closeout products or second-hand.
As you can probably guess CCI Camera City does not appear to be reputable, and from their links with Royal Camera (Thank you sheddingsomelight.com) I would certainly say do not buy your camera there.
There were a few products on their main page (such as the 20d - $1,200) which was priced correctly (ie: not absurdly low) but I can almost guarantee that if they were to sell this to you they would force you to also buy a ridiculously overpriced accessories or your order would not go through.
Word to the wise - only buy from the "GOOD" Section of this thread and some of the "OK". I personally bought my 20d from an "OK" dealer because at the time the price was right and they seemed ok.
Good Luck
Ken

NanJ
03-07-2006, 05:31 AM
I'm pricing a Sony DSC N-1 and www.clickfordigital.com has the best price. How does this site stack up in the seller ratings?

Thanks to all the dedicated forum posters who help the rest of us make good decisions!

It's few minutes later after posting the above question..........I just read the information on Shedding Some Light. Think I'll stick with the really well known sites. It's a real "buyer beware" world out there.

ktixx
03-07-2006, 10:26 AM
I'm pricing a Sony DSC N-1 and www.clickfordigital.com has the best price. How does this site stack up in the seller ratings?

Thanks to all the dedicated forum posters who help the rest of us make good decisions!

It's few minutes later after posting the above question..........I just read the information on Shedding Some Light. Think I'll stick with the really well known sites. It's a real "buyer beware" world out there.
It certainly is. I will check out www.clickfordigital.com (I don't think they are any good).
Stick to the vendors listed under "GOOD" and possibly a few under "OK" and you should be fine. I believe I have all the reputable (well known) dealers on the internet listed there (with the exception of brick and mortor shops that happen to have a website - ie: circuit city, best buy, etc.)
Good Luck
Ken

Bullitt
03-07-2006, 09:50 PM
Thank you for the info Ken...

Denniss
03-22-2006, 12:30 PM
I ordered a Panasonic FZ5 from NewEgg Thursday about 4PM (3-9-06). I got emails letting me know that my credit card was charged. Then about got emails on Monday that the camera was on the way. I got the camera the following Wednesday (3-15-06), 6 days. I didn't pay for fast shipping. I didn't get the phone call asking to buy more stuff.

Mount Olympus
03-23-2006, 12:54 PM
I bought a digicam several weeks ago from Beach Camera and it was a very positive experience.
I had initially tried to buy from ButterFly Photo (found them on PriceGrabber) but when I called them up the ButterFly salesman kept trying to sell me extra (bleep). He was so persistent on the sales pitch that after several minutes of it I had to politely tell him no and hang up. Other people on other review boards have commented that ButterFly will actually stall on shipping your (web) order just so they can phone you to sell you extras. I had read this prior to trying to buy from them. But I figured that if I ordered through the phone and spoke to a LIVE person and ask to pay OVERNIGHT shipping, I could avoid that sales pitch/shipping delay. But NO! they made it so difficult just to place a simple order, proving some of the comments I had read to be correct.
This was the first time I had tried to order a camera. So that experience with ButterFly kind of soured me on the whole camera buying thing. But I'm glad I was optimistic enough to try again a few days later. I chose Beach Camera this time because it popped up as having a pretty good price from DCResource's ad. list. I placed my order over the web. They gave me free shipping. Best of all, the price was about the same as ButterFly's paid shipping price. With Beach Camera, there was no phone sales pitch. They gave me an estimated arrival date that turned out to be very timely and accurate. Everything turned out smoothly. It amazed me that that there is a company such as Beach Camera that can sell things for a good price with no gimmicks.

ktixx
03-23-2006, 01:17 PM
I bought a digicam several weeks ago from Beach Camera and it was a very positive experience.
I had initially tried to buy from ButterFly Photo (found them on PriceGrabber) but when I called them up the ButterFly salesman kept trying to sell me extra (bleep). He was so persistent on the sales pitch that after several minutes of it I had to politely tell him no and hang up. Other people on other review boards have commented that ButterFly will actually stall on shipping your (web) order just so they can phone you to sell you extras. I had read this prior to trying to buy from them. But I figured that if I ordered through the phone and spoke to a LIVE person and ask to pay OVERNIGHT shipping, I could avoid that sales pitch/shipping delay. But NO! they made it so difficult just to place a simple order, proving some of the comments I had read to be correct.
This was the first time I had tried to order a camera. So that experience with ButterFly kind of soured me on the whole camera buying thing. But I'm glad I was optimistic enough to try again a few days later. I chose Beach Camera this time because it popped up as having a pretty good price from DCResource's ad. list. I placed my order over the web. They gave me free shipping. Best of all, the price was about the same as ButterFly's paid shipping price. With Beach Camera, there was no phone sales pitch. They gave me an estimated arrival date that turned out to be very timely and accurate. Everything turned out smoothly. It amazed me that that there is a company such as Beach Camera that can sell things for a good price with no gimmicks.
Exactly why Butterfly Photo is in the "OK" category and Beach Camera is in the "Good" Category.
Butterfly may have given you a hassle, but most likely you would have gotten your product (Not Gray market) and would have been happy - the fact that they hassle you drops them to ok...
Ken

anonymousgamer
03-26-2006, 07:04 PM
Thanks for putting together this list, it already saved me from shopping at Century21Electronics.com, but now I'm at a loss as to where to buy. I'm on a REALLY tight (student) budget, so I'm trying to balance price and risk. I found a place called Zoom-mania, and I was wondering if you've heard anything about it. I found a couple of reviews, including some on this site, but it seems really tough to weed out the real versus the fake reviews. Any advice you have would be great, thanks!

ktixx
03-28-2006, 09:38 AM
Thanks for putting together this list, it already saved me from shopping at Century21Electronics.com, but now I'm at a loss as to where to buy. I'm on a REALLY tight (student) budget, so I'm trying to balance price and risk. I found a place called Zoom-mania, and I was wondering if you've heard anything about it. I found a couple of reviews, including some on this site, but it seems really tough to weed out the real versus the fake reviews. Any advice you have would be great, thanks!
try the "OK" Section, you will normally find cheaper prices, but a little higher pressure sales. The problem is that there isn't a place on the internet to buy thing ridiculously cheap. You will definitely save more if you buy online, then if you purchase from a brick and mortar, but overall you are only going to save 10-20%. The reason why I had to construct this list is because all of the people going to the "BAD" resellers because of their prices. If you go to a royal camera you could purchase a dSLR for the cost of a cheap point and shoot.
Save your money and purchase from a reliable vendor - the only thing you will get from a Bad one is a lot of problems and no camera...
Ken

kosh III
03-31-2006, 07:57 AM
Based on this thread's recommendation, I went to BuyDig on Saturday morning (online) and ordered the Canon PS a530.
It arrived yesterday and works fine.
I paid 195.00 total.
I did use your site to go to BuyDig so ya'll get whatever credit you get. You deserve it.
This is my second camera which I have bought based on your reviews and such, and I am very happy.
I also went to one of your advertisers, Thompson? and bought a battery charger.
However, I went to Sam's Club and got a 1gig SD memory chip for only 44 bucks.
Thanks again, this site is wonderful!:D

ktixx
03-31-2006, 09:48 AM
I did use your site to go to BuyDig so ya'll get whatever credit you get. You deserve it.
If you mean the link I attached in the thread - that was just a direct link. I don't make anything because of the list I made (although I wish I did ;)) I was tired of hearing the countless naive people (we've all been there at one point) who purchased from royalcamera or usaphotonation.
Glad to hear you satisified
Ken

kosh III
03-31-2006, 05:39 PM
I went to the buyers guide and entered the store from there. Isn't that how it makes you money?

ktixx
03-31-2006, 09:02 PM
I went to the buyers guide and entered the store from there. Isn't that how it makes you money?
no as I said before - those are direct links - I don't make any money from this thread...

PhotoGang Mac
04-03-2006, 07:27 PM
TheCameraPros are scheisters. They advertise the JVC GY-HD100 HDV camcorder for $3700. When I called, the "salesman" informed me that that offer was just for the camera body sans lens. Like I'm gonna buy the camera with no lens! So I ask, "How much for one with a lens?" Those are starting at $5000, he advised. It's the classic bait-and-switch. Their website ad copy is plain enough, they just don't honor it.


Just added:
The Bad: www.AllStarCamera.com

Unsure: www.thecamerapros.com

I would stay away from both, The Camera Pros is affiliated with All Star Camera - (same mailing address) and All Star Camera has a rating of 1.39 from www.resellerratings.com. As of 12/13/05 the www.allstarcamera.com website is not currently in operation.
Ken

ktixx
04-04-2006, 06:47 AM
TheCameraPros are scheisters. They advertise the JVC GY-HD100 HDV camcorder for $3700. When I called, the "salesman" informed me that that offer was just for the camera body sans lens. Like I'm gonna buy the camera with no lens! So I ask, "How much for one with a lens?" Those are starting at $5000, he advised. It's the classic bait-and-switch. Their website ad copy is plain enough, they just don't honor it.
Because The Camera Pros are affiliated (another name) for a company in "The Bad" I put them in "The Bad".
As a side note, I am not too familiar with High End Camcorders, however it is not uncommon for High End dSLR's to come without a lens. This is done so that people can save a little money and put it towards a much nicer lens that will better fit their needs. I did a search on B&H's website (http://www.bhphotovideo.com/bnh/controller/home?ci=1&sb=ps&pn=1&sq=desc&InitialSearch=yes&O=RootPage.jsp&A=search&Q=*&bhs=t&shs=JVC+GY-HD100+HDV+&image.x=9&image.y=12) and saw the camcorder you were looking at. Their price (With a 16x Fujino Lens) is $5,500 (http://www.bhphotovideo.com/bnh/controller/home?O=productlist&A=details&Q=&sku=381904&is=REG&addedTroughType=search) - so The Camera Pros quote was pretty close - Overall - I would spend the little extra it would take to get it from B&H just for the guarantee that you won't have a problem.
Ken

sw2cam
04-13-2006, 05:57 PM
I have bought from Page Computers and B&H Photo. Both were outstanding. What sort of ratings can you come up with on Page?

h4ck
04-15-2006, 09:46 AM
I just wanted to add, i had a great experience at K&M Camera, here in manhattan. they have one store in grammercy (23rd st) and one in tribeca/chinatown (broadway, by canal street.)
everyone there was very helpful and knowledgable, and a good selection of stuff.

jco
04-30-2006, 09:53 AM
Any recommendations for stores in DC and/or the Tysons Corner area?
Thanks and regards.

UtahRon
05-01-2006, 05:32 PM
I've purchased mainly from B&H and despite pricing being just a little high sometimes, you don't have to put up with any BS or 'you gotta buy this to go along with...' Plus, their tracking and communications is excellent. Adorama was so-so and quite a bit of stuff was back-ordered. 17th Street was excellent also without any pushy sales people and good tracking.

Don't forget that Dell has some mighty fine bargains with their coupons. You might have to (sometimes) wait a week or two for them to fill their stock, but they're honest up-front about delivery times and their pricing can be almost unbelievable on those specials.

Good luck!

michaels
05-07-2006, 11:55 PM
Thank you, Ken, for all your work on this thread. I wish I had come to you before buying from the camera pros. Currently waiting for the lens to arrive, but in the meantime I had a question: How do I know if the D200 I received from them is a grey market camera or not?
Thanks for the advice.

ktixx
05-08-2006, 05:53 PM
I have bought from Page Computers and B&H Photo. Both were outstanding. What sort of ratings can you come up with on Page?
http://www.resellerratings.com/seller1830.html
http://www.bizrate.com/ratings_guide/cust_reviews__mid--24578.html

Overall rating of Page Computers from reseller ratings is decent (life) however is pretty poor in the last 6 months. The rating from bizrate is better and seems to be pretty decent overall. If I had to put them in my listing I would set them in the lower middle of the OK category (which I will ;) )
Ken

ktixx
05-08-2006, 05:56 PM
Thank you, Ken, for all your work on this thread. I wish I had come to you before buying from the camera pros. Currently waiting for the lens to arrive, but in the meantime I had a question: How do I know if the D200 I received from them is a grey market camera or not?
Thanks for the advice.
Gray or Grey market cameras are no different then a US version. They are not of shoddy quality and there is nothing (usually) physically wrong with them. A grey market camera is just one that is sold without a US warranty by a company that is not an authorized dealer. Your camera will be grey if it doesn't come with a US warranty and most of the time the companies that are selling them will not bundle them with a battery and charger (they are sold separatly).
Ken

winterman
05-09-2006, 03:49 PM
KT - your information has been extremely helpful. I think I'm about at the point where I will stop salivating/whining and commit to a choice between the canon 20d andthe 30d. During the salivating/whining process I'd come across the enticing ads by many of the sites you have listed as "Bad." The prices they advertise are certainly face grabbers, as they are meant to be. Now I'll probably "pay the man the $2" and opt for one of the "Good" sites to make a purchase.

Couldn't help but wonder if there is anyway to come out a winner with those scam sites and actually get the advertised camera at the advertised price without "backorder?" After a couple of Googling days, I've been able to locate all the items which normally come "in the box," so buying just the body (or just the body and lense combo) would still probably be a good deal, assuming that one refused any "upgrades" or additions/changes to the order.

JimColt
05-10-2006, 12:55 AM
Here is the text from an E-mail I sent to Aziza (the person from the New Jersey State Attorney General’s Office responsible for pursuing my claim) on Jun 20, 2005 12:14 PM. Her (possibly shared) email Address is:
e-commerce@dca.lps.state.nj.us

From: me Mailed-By: gmail.com
Reply-To: me
To: Aziza <e-commerce@dca.lps.state.nj.us>
Date: Jun 20, 2005 12:14 PM


I just sent you two email order confirmations for Canon EOS 20D Digital Camera Body kits ordered and confirmed by telephone from GeniusCameras.com.

As specified in my complaint, I ordered the first on 28 February 2005 and was told it would take 6 to 8 weeks for delivery. When I inquired 8 weeks and a few days later I was told the order had been cancelled unilaterally and routinely due to a policy to cancel all backorders after 30 days. I had agreed to a 56 day delay when the order was placed.

I just ordered and confirmed the second camera this morning. I was told the camera is on backorder and will ship in 2 to 3 weeks.

I have purchased battery chargers and batteries on ebay to support these cameras and have suffered damage due to the lack of performance of the original contract.

The original contract included a disclaimer of price protection on items that have allready shipped. I request price protection on my initial order such that both cameras be shipped at the down total price of 782.71 each reflected in the recent order.

These cameras must include Full USA warranty, be brand new, meet operating specifications, and include peripherals and software that are listed as included as specified in the advertisement.

I understand the retailer may have the battery, battery charger, and starter memory card removed proir to shipping but demand the product be shipped directly from the manufacturer as I was told would be the case.

I would be willing to, but have no desire to, reduce my demands to delivery of one camera body kit for $782.71 including shipping if the camera and peripheral items are shipped this week. I would be willing to receive the camera kit(s) without the FREE case and vacuum if it(they) come(s) in an unopened box(es) from the manufacturer.

Here are copies of the emails from geniuscameras.com acknowledging the orders. I made the required calls and confirmed the orders. Only my identity has been altered. The first confirmation E-mail follows.


From: GeniusCameras.com <webteam@geniuscameras.com>
To: me
Date: Tue, 01 Mar 2005 01:11:51 "GMT"
Subject: Order #3943 from GeniusCameras.com
Reply | Reply to all | Forward | Print | Add sender to Contacts list | Delete this message | Report phishing | Show original | Message text garbled?

Dear me,

This email is to confirm receipt of your online order with us. However, a verbal confirmation is required before we can ship out your order. Please give us a call us at 800-847-1833 Option #3 Monday through Thursday 9:30 am to 7:00 pm, Friday 9:30 am to 4:00 pm, or Sunday 10:00am to 6:00pm Eastern standard time.

Your order number is : 3943

Thank you for shopping at GeniusCameras.com

The second confirmation E-mail follows.

From: GeniusCameras.com <webteam@geniuscameras.com>
To: me
Date: Mon, 20 Jun 2005 18:06:05 "GMT"
Subject: Please call GeniusCameras to confirm order #6471
Reply | Reply to all | Forward | Print | Add sender to Contacts list | Delete this message | Report phishing | Show original | Message text garbled?
Dear me,

This email is to confirm receipt of your online order with us. However, a verbal confirmation is required before we can ship out your order. Please give us a call us at 800-847-1833 Option #3 Monday through Thursday 9:30 am to 7:00 pm, Friday 9:30 am to 5:00 pm, or Sunday 10:00am to 6:00pm Eastern standard time.

Your order number is : 6471

Thank you for shopping at GeniusCameras.com

I called Aziza (the person from the New Jersey State Attorney General’s Office responsible for pursuing my claim) in May 2006 –over ten months after filing my complaint and demanding performance of the contract. Aziza refused to tell me even one single thing she had done to pursue the claim.

Don’t expect help from the New Jersey State Attorney General’s Office.

denze
05-24-2006, 11:15 AM
Hey there, was googling for a new camera,and found this site.I recommened
http://www.bestpriceaudiovideo.com.I've shopped twice here,the prices here are generally lower then B&H Photo.Shipping is free

camera_buyerNYC
05-25-2006, 01:13 AM
Ken,
how about 1onecall..i was about to buy canon s3 from them and i didnt see 1onecall's name here...could you us some update on that too?

thanks
camera_buyernyc



Here is a guide from the research I have done of places to and not to purchase your camera equipment from. All of the lifetime ratings were pulled from www.resellerrating.com, www.shopping.com and www.bizrate.com. In no way am I saying that if you go with one of the "good" companies you will have a good experience, I am just composing a document that shows the type of store you should consider when purchasing a camera. If a store has a ^ after the name, this means that it is affiliated with the store above it. I have not listed stores like Circuit City, Best Buy, Wal-Mart, Staples, Dell etc. as these stores are well established, well known retail stores. Stores listed under "The Good" you will most likely have a positive experiance with, as these all have high ratings and positive reviews. The stores titled "The Ok" have decent ratings and you will probably have a good experiance, just realize that they have a pretty equal mix of positive and negative reviews. the stores listed under “THE BAD” I would definitely stay away from.
Note - Be aware that the best companies are the one's that have at least 2 good reviews (IE: B&H, Newegg, etc.) Use a little more caution with companies that have a good rating from resellerratings.com but are n/a for shopping.com or bizrate.com. Again, this is just a guide and you should do your own research prior to purchasing. Sometimes the best thing to do is call the company. Good Luck

RR = www.resellerrating.com (Points out of 10)
SH = www.shopping.com (Checks out of 5)
BR = www.bizrate.com (Points out of 10)

The Good: - In Order From Great to Good
__________________________R R - SH - BR
1. B&H Photovideo (www.bhphotovideo.com)-----------9.22 (http://www.resellerratings.com/seller1914.html) - 4.5 (http://www3.shopping.com/xMR-b+h+photo+video+pro+audio~MRD-300102~S-1) - 9.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--25514.html)
2. New Egg (www.newegg.com)-----------------9.63 (http://www.resellerratings.com/seller2121.html) - 4.5 (http://www3.shopping.com/xMR-newegg+com~MRD-300168~S-1) - 9.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--28697,prerd--1.html)
3. IBuyDigital (www.ibuydigital.com) ---------------8.88 (http://www.resellerratings.com/seller1937.html) - 4.5 (http://www3.shopping.com/xMR-ibuydigital~MRD-300153~S-1) - 8.6 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30245,prerd--1.html)
4. Dbuys (www.dbuys.com) --------------------8.88 (http://www.resellerratings.com/seller2115.html) - 4.5 (http://www3.shopping.com/xMR-dbuys+com~MRD-9390~S-1) - 8.4 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--28403,prerd--1.html)
5. Central Digital (www.centraldigital.com)^ ----------8.88 (http://www.resellerratings.com/seller3385.html) - n/a - 8.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31091,prerd--1.html)
6. Beach Camera (www.beachcamera.com) ------------9.07 (http://www.resellerratings.com/seller1936.html) - 4.5 (http://www3.shopping.com/xMR-beach+camera~MRD-9190~S-1) - 9.2 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--24991,prerd--1.html)
7. BuyDig.com (www.buydig.com) ^-------------8.28 (http://www.resellerratings.com/seller2065.html) - 4.5 (http://www3.shopping.com/xMR-buydig~MRD-9180~S-1) - 9.2 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--24992,prerd--1.html)
9. 17th Street Photo (www.17photo.com) --------9.90 (http://www.resellerratings.com/seller1755.html) - 5.0 (http://www3.shopping.com/xMR-store+17th+street+photo+supply~MRD-9182~S-1) - 9.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30232.html)
10. Zip Zoom Fly (www.zipzoomfly.com) ------------8.68 (http://www.resellerratings.com/seller1991.html) - 4.5 (http://www3.shopping.com/xMR-googlegear~MRD-9495~S-1) - 8.8 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--21040,prerd--1.html)
11. Norman Camera (www.normancamera.com) ---------9.08 (http://www.resellerratings.com/seller1711.html) - n/a - 8.8 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--23500,prerd--1.html)
12. Digital Foto Club (http://www.digitalfotoclub.com/) --------9.10 (http://www.resellerratings.com/seller2889.html) - 4.5 (http://www3.shopping.com/xMR-digital+foto+club~MRD-9352~S-1) - 9.1 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--30476.html)


The Ok: - In Order Of Reputation (All relatively good companies)
__________________________R R - SH - BR
1. JR Music World (www.jr.com) ------------6.80 (http://www.resellerratings.com/seller1649.html) - 4.5 (http://www3.shopping.com/xMR-j+r+music+and+computer+world~MRD-90030~S-1) - 8.8 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--17965.html)
2. Abes Of Maine (www.abesofmaine.com) -------------5.44 (http://www.resellerratings.com/seller2003.html) - 4.0 (http://www3.shopping.com/xMR-abe+s+of+maine~MRD-7753~S-1) - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--23580.html)
3. Etronics.com (www.etronics.com) --------------8.47 (http://www.resellerratings.com/seller1887.html) - 4.0 (http://www3.shopping.com/xMR-store+etronics~MRD-9452~S-1) - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--25566.html)
4. Digital 1234 (www.digital1234.com) ---------------6.53 (http://www.resellerratings.com/seller8288.html) - n/a - n/a
5. Adorama (www.adorama.com) ------------------5.53 (http://www.resellerratings.com/seller1759.html) - 4.0 (http://www3.shopping.com/xMR-store+adorama~MRD-9391~S-1) - 8.1 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--22495,prerd--1.html)
6. Butterfly Photo (www.butterflyphoto.com) ------------6.94 (http://www.resellerratings.com/seller4576.html) - 4.5 (http://www3.shopping.com/xMR-butterfly+photo+com~MRD-301316~S-1) - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--32853,prerd--1.html)
7. Canoga Camera (www.canogacamera.com) ------------9.93 (http://www.resellerratings.com/seller1322.html) - n/a - n/a
8. 47th Street Photo: Ebay (http://stores.ebay.com/47th-Street-Photo) ---9.68 (http://www.resellerratings.com/seller3456.html) - n/a - n/a
9. Pro Feel (www.profeelvideo.com) -------------------9.05 (http://www.resellerratings.com/seller1757.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--60450,prerd--1.html)
10. Page Computers (http://www.pagecomputers.com/store/) ----------6.31 (http://www.resellerratings.com/seller1830.html) - n/a - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--24578.html)


The Bad: - Don' Shop At Any Of These! (No Particular Order)
__________________________R R - SH - BR
1. USA Photonation (www.USAphotonation.com) -----------0.70 (http://www.resellerratings.com/seller8278.html) - n/a - n/a
2. Radio Active Deals (www.radioactivedeals.com)^ --------2.61 (http://www.resellerratings.com/seller7041.html) - n/a - n/a
3. Royal Camera (www.royalcamera.com) ---------------1.59 (http://www.resellerratings.com/seller1895.html) - n/a - n/a
4. CCI Camera City (http://ccicameracity.site.yahoo.net/) ^-----------0.77 (http://www.resellerratings.com/seller1734.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31897.html)
5. 42nd St. Photo (www.42photo.com) -------------1.81 (http://www.resellerratings.com/seller6510.html) - 3.5 - n/a
6. Best Price Cameras (www.bestpricecameras.com) ---------0.18 (http://www.resellerratings.com/seller8754.html) - n/a - n/a
7. Infinity Cameras (www.infinitycameras.com) ^-----------0.40 (http://www.resellerratings.com/seller2684.html) - n/a - n/a
8. Infiniti Photo (www.infinitiphoto.com) ^--------------0.20 (http://www.resellerratings.com/seller9662.html) - n/a - n/a
9. J and K Cameras (www.jandkcameras.com) ^----------- n/a - n/a - n/a
10. Mr. Accessory (http://mraccessory.com/welcome.asp) ^-------------n/a (http://www.resellerratings.com/seller9774.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--38864.html)
11. Century21Electronics.com (http://www.century21electronics.com/welcome.asp) ^-0.00 (http://www.resellerratings.com/seller12086.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--124640,prerd--1.html)
12. Ibuydig.com (www.ibuydig.com) ----------------0.08 (http://www.resellerratings.com/seller9560.html) - n/a - n/a **NOT BUYDIG.com**
13. turbobuys.com (www.turbobuys.com) ^------------0.00 (http://www.resellerratings.com/seller9946.html) - n/a - n/a
14. getyourdigitalhere.com (http://getyourdigitalhere.com) ^----0.50 (http://www.resellerratings.com/seller9851.html) - n/a - n/a
15. AM Photoworld (www.amphotoworld.com) -------------0.59 (http://www.resellerratings.com/seller1988.html) - n/a - n/a
16. Broadway Photo (www.bwayphoto.com) -----------1.51 (http://www.resellerratings.com/seller1995.html) - n/a - n/a
17. Regal Camera (www.regalcamera.com) ^------------1.51 (http://www.resellerratings.com/seller5147.html) - n/a - n/a
18. Prestige Camera (http://www.prestigecamera.com/default.htm) ^----------1.51 (http://www.resellerratings.com/seller10573-p3-s1-d1.html#reviews) - n/a - 7.3 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--113947.html)
19. Digital Liquidators (www.digitalliquidators.com) ----------0.54 (http://www.resellerratings.com/seller2375.html) - n/a - n/a
20. All Star Camera (www.allstarcamera.com) ------------1.39 (http://www.resellerratings.com/seller2252.html) - n/a - n/a
21. The Camera Pro's (www.TheCameraPros.com) ^---------0.0 (http://www.resellerratings.com/seller11495.html) - n/a - n/a
22. Genius Cameras (www.geniuscameras.com) ------------0.34 (http://www.resellerratings.com/seller8519.html) - n/a - n/a
23. Express Cameras (www.expresscameras.com) ^----------0.94 (http://www.resellerratings.com/seller1805.html) - n/a - n/a
24. Wawa Digital (http://wawadigital.com/shopping/home.asp) ---------------0.22 (http://www.resellerratings.com/seller9573.html) - n/a - n/a
25. Stargate Photo (http://www.stargatephoto.com/shopping/home.asp) ^-----------0.22 (http://www.resellerratings.com/seller9573.html) - n/a - n/a
26. Starlightcameras.com (http://starlightcameras.com) ^-----1.62 (http://www.resellerratings.com/seller4099.html) - n/a - n/a
27. Stop4Camera.com (http://www.stop4camera.com/shop/home.asp) ^--------1.29 (http://www.resellerratings.com/seller5665.html) - n/a - n/a (http://www.bizrate.com/ratings_guide/cust_reviews__mid--31483.html)


Unsure/Not Recommended: – Not Enough Information – Use Strong Caution
1. Datavision Computer (www.datavisioncomputer.com)
2. US1 Camera (www.us1camera.com)
3. Price Rite Photo (www.priceritephoto.com) - See Article (http://thomashawk.com/2005/11/priceritephoto-abusive-bait-and-switch.html)

If you have any more vendors that you think should be on this list (Whether Good/Ok/Bad) Just let me know and I will try and get the ratings.
Ken

stevo
05-25-2006, 08:49 AM
Dear NYC camera buyer,

I was in Alkit Camera yesterday (the store on Park Ave South at what I think was 18th street - or very close to 18th st) looking for a Canon A620. They had it for $249 - an absolute steal. I didn't check prices for other cameras, but this is a store that caters to both professional and amateur photographers, and they sure know their stuff. You can buy - or even rent -ridiculously expensive pro gear there. They've also been around for years. I think it's worth buying from a store that has exceptional expertise (provided, of course that you can get a good price on what you're looking for).

Steve

britkev
05-25-2006, 09:49 AM
Ken,
how about 1onecall..i was about to buy canon s3 from them and i didnt see 1onecall's name here...could you us some update on that too?

thanks
camera_buyernyc


OneCall are very good: I've bought my last three cameras (CP5700, CP8700, D50), a camcorder and some home theater gear from them over the past five years or so - always competitive on price, ship quickly and no high-pressure tactics.

henryp
06-05-2006, 01:57 PM
This is my thing about these ratings.

Don't you think there rigged?.....

Like on resellers.com
B&H Photo-Video-Pro Audio has 1500 reviews where as crutchfield only has 79

Do you realy think all these people posting wonderful comments are legitimit.

I have a feeling the company is paying someone to make these wonderful posts to increase there rating...


any thoughts?

As a matter of fact, out of ALL the customer review sites, reseller is about the most scrupulous when it comes to keeping legit reviews up and stopping the phonies.

henryp
06-05-2006, 02:06 PM
I was in Alkit Camera yesterday (the store on Park Ave South at what I think was 18th street - or very close to 18th st) looking for a Canon A620. They had it for $249 - an absolute ...
Steve

An absolute OUCH considering another well-known Manhattan retailer has the same camera, with Canon USA warranty and all the stuff that's supposed to be in the box for 219.95.

ktixx
07-03-2006, 08:15 AM
KT - your information has been extremely helpful. I think I'm about at the point where I will stop salivating/whining and commit to a choice between the canon 20d andthe 30d. During the salivating/whining process I'd come across the enticing ads by many of the sites you have listed as "Bad." The prices they advertise are certainly face grabbers, as they are meant to be. Now I'll probably "pay the man the $2" and opt for one of the "Good" sites to make a purchase.

Couldn't help but wonder if there is anyway to come out a winner with those scam sites and actually get the advertised camera at the advertised price without "backorder?" After a couple of Googling days, I've been able to locate all the items which normally come "in the box," so buying just the body (or just the body and lense combo) would still probably be a good deal, assuming that one refused any "upgrades" or additions/changes to the order.
First off - sorry winterman - I have been away for quite some time and have not had a chance to answer your question.
To answer the question - the problem really isn't the fact that they don't give you the battery and charger, the problem is that most of the time they don't give you the camera. Most of the stores with incredibly low prices will ONLY sell you the camera if you also purchase the ridiculously priced battery and charger. If you only purchase the camera you will certainly get a call a few minutes/hours later telling you that you need to purchase the charger and battery. If you refuse they will either be rude and hangup/cancel your order and if they don't cancel your order you will most likely never receive your product. Most of these shaddy retailers continuously change the name of their website/storefront just to stay in business. Overall - purchase from no less than the "ok" retailers. I purchased my 20d and memory cards from www.digital1234.com and I have never had a problem.
Hope this helps and again, sorry it took so long
Ken

ktixx
07-03-2006, 08:25 AM
Ken,
how about 1onecall..i was about to buy canon s3 from them and i didnt see 1onecall's name here...could you us some update on that too?

thanks
camera_buyernyc
Seems like a reputable company - I have added them to the "Good" Section based off of online reviews and members referrals.
-Ken

XaiLo
07-03-2006, 10:59 AM
This is my thing about these ratings.

Don't you think there rigged?.....

Like on resellers.com
B&H Photo-Video-Pro Audio has 1500 reviews where as crutchfield only has 79

Do you realy think all these people posting wonderful comments are legitimit.

I have a feeling the company is paying someone to make these wonderful posts to increase there rating...


any thoughts?

I took a trip down to crutchfields website and compared to B&H there is no comparison. It's like comparing apples to oranges. Crutchfield is a general mercandise store while B&H is a dedicated hardcore photovideo store. My personel dealings with B&H have been very good. And I never wrote a review of them. B&H caters to a specific scene and apparently they do it well. Crutchfield would have been more aptly compared to Newegg and once again no comparison.

On another note "IF" it sounds too good to be true it's 99% of the time "NOT TRUE" come on if 90% of retailers are selling a camera body at a $1700 price point the other 10% which you never heard of are selling it $1200 or below what's wrong with that picture.

Understanding that first off larger retailers are getting better pricing because of the volume they buy, begs the question how can a no name company out price them?

Check all that apply

A) They have to make up for the loss
B) They are waiting to find someone that is born every minute (SUCKER)
C) They are counting on your greed
D) They are setting you up
E) They can't compete so they have to resort to unscrupulous tactics
F) ALL OF THE ABOVE

99% of the retailers I do business with have come out of forum posts and user reviews because in forums relationships are established and it's rather easy to see whether or not the information being disseminated is valid or you can at least have a starting point for further consideration...

On a lighter note please add lensmateonline.com and 2filter.com they are more so specialty suppliers but nonetheless others and I have received excellent pricing and service from them.

Lastly can we get a moderator to make this thread a sticky:cool:

cdnphotographer
07-10-2006, 02:54 PM
oh my I was about ask about prestige camera and noticed it on the list of BAD places to buy from!! :eek: damnit and they were so cheap to...back to the drawing board!! :mad:

rosiesdad
07-18-2006, 11:26 AM
I like this "Where to buy or NOT buy" list.
Found Digital Foto Club on the good list and ordered a Fuji S5200 at a whale of a deal. HOWEVER my questions about NEW vs remanufactured and Grey market were not answered very clearly. The clerk said many of the cameras they send are "open boxes" (they open to verify everything is inside?).
I will let you know how things went, as I am scheduled to receive the camera tomorrow (07/18/06).
I figured what the hey, this board recommended them.

pas49ras
07-18-2006, 05:49 PM
The clerk said many of the cameras they send are "open boxes" (they open to verify everything is inside?).

Usually..open boxes are returns,demos or floor samples..something that can't be sold as new. So the price may be lower but the risk of a defective camera is higher. As always, you get what you pay for..:)

rosiesdad
07-21-2006, 08:39 AM
Update on Digital Foto Club, I got my Fuji S5200 and it was a completely NEW and sealed up camera at a great savings. I cast another vote for Digital Foto Club. A-1 price and speedy shipping.
Whoever was on the phone was a little confusing, but so far so good.
They DID want to know how and who recommended me to them.
I told them about this site and this thread.

-vm-
07-24-2006, 07:43 PM
Hi All,

How do you rate Tristate for online ordering? I have found good prices on that site.

http://www.tristatecamera.com/home.php

BizRate has mixed comments. Their rating is given below.

Overall Rating Summary PastWeek PastMonth Past3Months
Positive 86% 78% 77%
Neutral — 4% 3%
Negative 14% 18% 20%

ktixx
08-01-2006, 10:58 AM
Hi All,

How do you rate Tristate for online ordering? I have found good prices on that site.

http://www.tristatecamera.com/home.php

BizRate has mixed comments. Their rating is given below.

Overall Rating Summary PastWeek PastMonth Past3Months
Positive 86% 78% 77%
Neutral — 4% 3%
Negative 14% 18% 20%

I would have to put Tristate in the "OK" Section as they have a decent rating on Bizrate, a medocre rating on resellerrating, but when you look at sheddingsomelight.com they say the company has been in business (and at the same address) since 1977 - which seems pretty reputable.
Ken

-vm-
08-02-2006, 11:03 PM
Thanks Ken
Best regards.

JMBZ71
08-03-2006, 09:24 PM
Ktixx,

Thanks for the list of camera e-tailers to avoid. Wish I'd found this forum before I began dcam shoping. About a year ago, I ordered a Panasonic F7K from Digital Liquidators, got the hard-sell call telling me I ordered an imported model and needed to purchase a warranty and all the usual accessories. I cancelled the order and decided to continue using my Canon Rebel Ti SLR for the time being.

I recently ordered a Canon SD700 from Preferred Photo. I believe Preferred Photo is just an efront for Broadway Photo. Once again, got the hard-sell call informing me that I had ordered an imported model (Ixus 800), etc. Decided to cancel this order as well.

I still needed a dcam and decided I would only order from Newegg or Crutchfield as I've ordered other products from these trusted vendors in the past. In the meantime, I test drove a Panasonic DMC-TZ1 and decided to go with it. Newegg was out of stock on the TZ1K (Black), so I ordered one from Crutchfield. Should be here tomorrow.

Thanks again for compiling your list. The fact that both of my negative experiences were with vendors on your "Bad" list, in my opinion, supports the accuracy of your list. In the future, I'll do my homework before I begin shopping and save myself the hassle of dealing with unscrupulous e-tailers.

JMBZ71

ktixx
08-05-2006, 11:38 PM
You are correct, Preferred Photo is part of Broadway Photo (according to www.sheddingsomelight.com). I am not sure how they slipped through my list as I had all the other Broadway fronts on there :confused: (They have now been added) . But anyway, thanks for the kind words and glad I could be of help
Ken

HD650
08-10-2006, 04:35 PM
THANX!!! This is a GREAT resource that I am sure will be added to MANY bookmarks! (including mine!)

HD650
08-10-2006, 04:39 PM
I have ordered from Crutchfield in the past and they are a GREAT retailer. They are very imformative and have excellent customer service. They go out their way to teach about products in their catalogs.

JMBZ71
08-11-2006, 06:26 PM
Received my Panasonic TZ1 from Crutchfield a week ago. Very pleased with the camera and Crutchfield was great to deal with. I ordered a 1GB Sandisk Ultra II flash card from Newegg. Their service was excellent as well. Highly recommend dealing with both of these vendors (even if it costs a little more). Now if I can just figure out how to take good sports action photos with this TZ1, I'll be as happy as my Springers while they're flushing Ringnecks...

JMBZ71

Scott6
08-21-2006, 08:52 PM
Taticaly Takeing This Topic To The Top

rvstanton
08-27-2006, 02:05 PM
The list of the bad guys saved me a ton of problems.
I was going to buy from USA Photonation.

nbs2
08-28-2006, 03:32 PM
Except from a few people with not a lot of posts, I haven't seen anything about Berger Brothers (http://www.berger-bros.com/). They don't have a lot of reviews (I only found them on Reseller Ratings (http://www.resellerratings.com/seller2586-p1-s1-d1.html#reviews)). I don't know if anybody else has an opinion, I only point them out because I'm thinking about buying from them...

ktixx
08-29-2006, 07:34 AM
Except from a few people with not a lot of posts, I haven't seen anything about Berger Brothers (http://www.berger-bros.com/). They don't have a lot of reviews (I only found them on Reseller Ratings (http://www.resellerratings.com/seller2586-p1-s1-d1.html#reviews)). I don't know if anybody else has an opinion, I only point them out because I'm thinking about buying from them...
They seem to be just a small little hometown Brick and Mortar store (http://www.berger-bros.com/contact.html). Their URL has been registered since 1996 and they appear to have no ties to the commonly known internet scam artists. Reseller ratings shows a decent rating, however there are not many reviews. I would say they are probably an ok place to shop, however they will not find their way to my list as they seem to be a Brick and mortar store with an internet storefront and their is really no reviews to support their service. Sorry I can't be more help...

flaphotos
08-29-2006, 06:33 PM
I would like to say that I was a naive consumer when I went online to purchase a Nikon D200. I could only wish I had come across this website before expending much time and frustration in my persuit of finding a low priced D200. Yes, I am guilty of going on ShopCartUSA and falling for the BS of the low priced merchants (all in Brooklyn I may add). The good thing is that I didn't buy anything from scammers like Infinity, Royal or CCI. I feel good I did not contribute to perpetuating their existence and now I am prepared to plan their demise. First, let me say that I am not an attorney but I do have the spark of one. I think it is time that the companies that are on the bad list of merchants as listed on this website be put out of business. The consumers need to be protected from these idiotic sacks of shit. We all get pissed, we blow off steam, we bitch and complain, write to blogs and sites like this but nothing substantial gets done. So, it is time to act. I have researched the FTC regulations and I can say without a doubt that the companies on the bad list (especially Infinitiphoto, Royal and CCI that I have dealt with personally) are in violation of atleast 3 or 4 FTC regs. I am contacting the FTC to file formal complaints against the terrible three, as well as filing with the BBB and the Attorney General. I don't think these companies are properly registered either with the department of state but I am not totally sure; I will be soon though. As a clincher, I also placed ShopCartUSA on notice that due to their failure to qualify merchants properly, I may file against them too. I think companies like ShopCartUSA need to keep closer tabs on the scammers they allow in, especially when they advertise that they provide an all great and mighty service. My email is flaphotos@bellsouth.net for any of you that may want to help me put these bastards out of business. Not only will we be doing consumers a favor, but we will also be assisting legitimate companies like B&H be rid of pseudo-competitors that are making them look like they are selling overpriced products. NOW IS THE TIME TO PUT UP OR SHUT UP. Let's spread the word, let's send in the complaint letters or e-mails, let's make the calls, let's rip these so called businesses a new butt-hole. FLAPHOTOS@BELLSOUTH.NET. I will fight this battle on my own if I have to, help will be greatly appreciated.
Bob

ktixx
08-29-2006, 07:11 PM
Wow Bob - Glad to see someone is determined to do something about these awful companies. Good luck with your filings, I really hope you get something done and start the path to putting those companies out of business.
One request - please sensor your post (use the edit button), I wouldn't want a post like that one to be deleted for obscene language :).
Good luck Bob
Ken

flaphotos
08-29-2006, 08:05 PM
I apologize for the crudeness of some of my comments. I am just so fed up with these companies and how the system just lets them get away with it that the uncensored words just flow out like a river of menure. I will be more controlled in future posts. Thanks for the advise and support. :-)
Bob

dingpatch
08-29-2006, 08:57 PM
I know that it is only August, but before I forget, , , , ,

This concerns Circuit City and AOL Shopping. The past two years, the only two that I have checked, Circuit City has offered an unbeatable deal to AOL members as long as they link to the Circuit City site from AOL Shopping. I can't remember the exact days, but during the final shopping rush Circuit City has offered a "one day deal" of a 20% Gift Card (mail in rebate) back on selected categories of merchandise, and this is on top of their normal holiday sales price. I was sure it was a mistake and that they ment to say "$20"! I got my FZ20 in 2004 at the 15% off sale price and then received a $102 gift card, which covered memory and a spare battery. Circuit City, as with most of the other "big box" retailers sell at full MSRP, but 15% off is pretty good, and the additional 20% gift card is mighty sweat. They offered cameras in 2004, but not last year, so I'd bet that cameras will be part of the deal this year, if offered at all. And, like I said above, I wanted to share this before I forget to. I hope that it helps someone score this year.

garyw
09-19-2006, 05:54 AM
It looks like you need to add 1stopcamera. Also known as Inoax and Fotoconnection. They are listed as a supplier for items on Amazon and appear to have problems.

ktixx
09-20-2006, 12:15 AM
It looks like you need to add 1stopcamera. Also known as Inoax and Fotoconnection. They are listed as a supplier for items on Amazon and appear to have problems.

Thanks for the tip
I looked into the vendors (below) and found that they all had low ratings. In addition, this many companies linked together - all with low ratings- usually means bad things. I also took note that Bizrate is re-rating some of these companies because they are not confident with the reviews (See Quote Below).

29. 1StopCamera.com ----------2.35 - n/a - n/a
30. Inoax.com ^----------------2.41 - n/a - n/a - Rerated
31. Fotoconnection.com ^-------1.41 - n/a - n/a - Rerated
32. Thenewconnection.com ^----1.41 - n/a - n/a


Stores can be re-rated for a variety of reasons, including:
- BizRate has detected a significant amount of suspicious reviews or other unusual activities that make the prior ratings appear unreliable.
- The store's site or operations have gone through significant changes.

Once enough valid reviews have been gathered, a new rating will be calculated and displayed for this store.
Ken

dodo
09-20-2006, 03:58 AM
So how about http://rainbowtronics.com?
Does anyone have info about this shop? They have pretty good deal for S3 IS. Beachcamera has increased the price rapidly within the last 2 days from 338 -> 359 :eek:

Thanks
________
roll a joint (http://howtorollajoint.net/)

ktixx
09-20-2006, 09:04 AM
So how about http://rainbowtronics.com?
Does anyone have info about this shop? They have pretty good deal for S3 IS. Beachcamera has increased the price rapidly within the last 2 days from 338 -> 359 :eek:

Thanks

Rainbottronics.com:
Reseller Ratings: 8.7
BizRate - 8.0

This company seems pretty good overall. I have never heard of them, and they had about 250 lifetime reviews on reseller ratings, therefore I stuck them in the OK category.

Ken

dodo
09-20-2006, 09:18 AM
Thanks for your reply.

I have heard that their products are quite good but the buying process is a bit complicated and time-consuming. After you order online, a salesperson will call you back to manually confirm your credit card number. This is also a chance for him to ask you to buy more accessories. However, most of them would stop talking if you say "No" to their recommendations.
That's it. Cheap price => time-consuming, :D
________
Yamaha PSR-S500 history (http://www.yamaha-tech.com/wiki/Yamaha_PSR-S500)

ktixx
09-20-2006, 10:14 AM
Thanks for your reply.

I have heard that their products are quite good but the buying process is a bit complicated and time-consuming. After you order online, a salesperson will call you back to manually confirm your credit card number. This is also a chance for him to ask you to buy more accessories. However, most of them would stop talking if you say "No" to their recommendations.
That's it. Cheap price => time-consuming, :D

And the call is a consistently talked about topic in online retailing:
Good Companies - Never Call
Ok Companies - May Call, but won't pressure to much
Bad Companies - Always Call, Heavy Pressure and will even cancel your order if you don't agree to purchase their outrageously priced accessories.

ktixx
09-23-2006, 09:29 PM
I updated all the ratings for the companies on 9/23/06
I also added an "Exceptional" group which is basically was previously the top of the "Good" group.

Let me know if you have any question/comments/additions.
Ken

JMBZ71
09-23-2006, 10:10 PM
Originally posted by ktixx
I also added an "Exceptional" group which is basically was previously the top of the "Good" group.

This kind of information is invaluable to new buyers. It would be nice if Jeff could add an objective "Where to Buy" link to the DCRP homepage for new buyers who may not think to look for this information in the Forums.

JMBZ71

ktixx
09-24-2006, 09:44 PM
This kind of information is invaluable to new buyers. It would be nice if Jeff could add an objective "Where to Buy" link to the DCRP homepage for new buyers who may not think to look for this information in the Forums.

JMBZ71

I 100% agree that this info is invaluable to all buyers. Internet buying is very safe as long as you go about it in an inteligent manner.

bastetbabe27
09-26-2006, 02:14 PM
Dear All,

I know I'm repeating what everyone else has said, but thanks for this list, it's very helpful. I'm thankful I found DCRP before I bought my FZ5 last May, and realized the existence of such scam stores, or I also might have been duped.

In any case, I ended up buying my camera on eBay from Cameta Camera, because it seemed reputable and had a well-priced bundle of accesories for the FZ5 that I wanted to get anyway. Not everyone on eBay is reputable, but these people had lots of sales and high feedback ratings. The camera itself wasn't discounted much, but I didn't expect a reputable retailer to do so, as the camera had just come out. (Hah, now I'm drooling over the FZ7, but that's another post). But I calculated that I saved some money buying the bundle rather than getting the bag, extra battery, card reader, memory card, mini-tripod, etc. on my own.

The sale went very smoothly on eBay; though it was a year and 1/2 ago I think I remember getting a call from them to confirm my credit card information since I didn't use Paypal (not sure if they use it). But that was all, there was no sales pitch or anything. I was very satisfied with their service, shipping was reasonable and it arrived when they said it would, with everything included.

They seem to be a New York brick-and-mortar store with a side web business. I didn't see them on the list of good stores, and they do have a non-eBay website, so I thought I'd share my positive experience with them.

-bastetbabe27

Lynda Giorgi
09-27-2006, 11:11 AM
Although, as noted, the opinions on this site are not 'validated' in anyway I just want to warn anyone out there to under no circumstances buy from expresscameras.com......I am posting this/similar reviews at any other sites that provide space to document bad experiences.
This company charges extortionate S&H, appalling aggressive and downright untruthful sales representatives....was told to get the charger out to read off the serial number - then was informed that I would have to pay a 5% restock fee as I had opened the box !!!
HORRIBLE EXPERIENCE - PLEASE BE WARNED ABOUT THESE CROOKS

JMBZ71
09-27-2006, 12:34 PM
Lynda... Sorry to hear about your experience with ExpressCameras. I love their website - It's plastered with reassurances of how trustworthy and customer-orientated they are. The old saying "There's no truth in advertising" was never more true than it is with these scam artists. BTW, this retailer has a 0.93 rating on ResellerRatings.com (pretty dismal).

JMBZ71

ktixx
09-27-2006, 07:04 PM
Although, as noted, the opinions on this site are not 'validated' in anyway I just want to warn anyone out there to under no circumstances buy from expresscameras.com......I am posting this/similar reviews at any other sites that provide space to document bad experiences.
This company charges extortionate S&H, appalling aggressive and downright untruthful sales representatives....was told to get the charger out to read off the serial number - then was informed that I would have to pay a 5% restock fee as I had opened the box !!!
HORRIBLE EXPERIENCE - PLEASE BE WARNED ABOUT THESE CROOKS
I too am sorry to hear about your experience, but this is why research is key when purchasing on the internet. Express Camera has been on my list of "The Bad" since I started the thread

23. Genius Cameras ------------0.31 - n/a - n/a
24. Express Cameras ^----------0.93 - n/a - n/a

The ratings sites all say it is bad
Sorry you didn't read this before you purchased...
Ken

detux
09-29-2006, 11:38 AM
Thanks for this invaluable thread.

Any information on Sparco.com? Cnet lists them as Cnet-certified ('tho there's nothing on Sparco's website.). They're BBB members with a satisfactory rating. Decent ranking with BR and RR but with very few reviews. I'd appreciate any more info. Thanks.

ktixx
10-07-2006, 05:30 PM
Thanks for this invaluable thread.

Any information on Sparco.com? Cnet lists them as Cnet-certified ('tho there's nothing on Sparco's website.). They're BBB members with a satisfactory rating. Decent ranking with BR and RR but with very few reviews. I'd appreciate any more info. Thanks.

Unfortunatly there really isn't enough information on them to give an honest rating. It seems resellerratings.com has them listed as a pretty good company for lifetime ratings, but their 6 month (made up of 1 review) is bad. Overall the fact that they only have 55 reviews would make it difficult to accurately rate the company.

From what I can tell - They seem to be a reasonable company, they don't seem to be affiliated with any of the "Scam Artist" companies such as Royal Camera (for an example). The URL is registered to the company is seems to be administered by local employees as the email address is @yahoo.com. Overall, just be careful if you purchase from there. There are plenty of companies in "The Good" and "The Excellent" that you can purchase from and find great prices, you may want to look there first.

Ken

jkloni
10-16-2006, 08:47 PM
I ordered a Fuji F30 today. Deciding on the F30 after reading the review on this website I searched all weekend on where to buy it.

(I did not find his thread until 12 hours AFTER ordering my camera - boy was I lucky!!!... or smart?)

I had decided on Brdwy Photo. I called because the website said if you called instead of ordering online you'd get a few free things. I figured it was for a sales pitch, but I called anyway. Well, sure enough when I wouldn't order anything else, he asked if I wanted the US version or the import version. The advertised priced one for $253 was the import version he said; the US version was $289. I told him to forget it and hung up. I decided to try Prestige Camera. I called (their price was $249) and immediately I thought it odd that the automated phone prompts were EXACTLY the same as BrdwyPhoto. When the guy came on the line, I just hung up. One note: - the guy at BrdwyPhoto did the same thing to me as was done to someone who reported on this thread last December (I've read the whole thread tonight). The rep told me I had to have another battery for the camera because the one that comes with the F30 is a start-up battery and will only last 20-25 min. When he said that I knew immediately things were getting shady and after I wouldn't buy anything else, the camera suddenly went US to import.....

I went back to my searches and saw Beach Camera which is who I was going to order the camera from last week. (I had continued searching this weekend hoping for a price reduction.) I called Beach Camera, held on about 20 min. The sales rep answered my questions quickly - you could tell he was busy and had no real time to chat, which fortunately for me was OK because I knew what I wanted - and I ordered my camera. I needed it before next Tuesday, so I paid the $16.95 for 2-3 day FedEx shipping. He told me he'd have it to me by Fri/Sat. Great! Someone has to sign for the shipment and I'll be home both of those days. The sales rep's name was John. He was very nice, just busy - chalk it up to a Monday morning and all of us weekend shoppers trying to call in at 9am.

I don't have the camera yet, but I'm very happy that I ordered with Beach Camera. It's amazing that BrdwyPhoto is still in business up to its same tricks. Oh, and their xd cards were obscenely expensive -like $400 for a 1gb card!!

browercreed
10-17-2006, 06:50 AM
I recently saw the SD 700 at Best Buy, but needed to do some research before buying. I'm not sure how important the viewfinder is or if a larger LCD screen would be better. I've read the reviews that said the screen on this camera was very fragile. So as you see I have many questions. I've found a site called EveryPrice.com and a store -Wisetronics -that has this camera for $239. I suspect, if it's too good to be true it probably is. Can anyone help me with these questions?

ktixx
10-17-2006, 07:23 AM
I recently saw the SD 700 at Best Buy, but needed to do some research before buying. I'm not sure how important the viewfinder is or if a larger LCD screen would be better. I've read the reviews that said the screen on this camera was very fragile. So as you see I have many questions. I've found a site called EveryPrice.com and a store -Wisetronics -that has this camera for $239. I suspect, if it's too good to be true it probably is. Can anyone help me with these questions?

http://www.resellerratings.com/seller10721.html
If it is too good to be true...it IS too good to be true..

I could not find any information on www.EveryPrice.com. I took a look at their URL information and it is filled with some "privacy protection" information:


Whois Privacy Protection Service, Inc.
Whois Agent (vltqfgmqpc@whoisprivacyprotect.com)
+1.9027492060
Fax: +1.9027495405
PO Box 841
C/O everyprice.com
Yarmouth, NS B5A 4K5
CA

Stay away from both!

browercreed
10-17-2006, 12:58 PM
:D I'm so glad I found this site before I went and did somthing stupid. I'm rather new to digital cameras and the internet stores. Might just have to go "downtown" where I'll pay more, but get the real thing.
THANKS!!!!

ktixx
10-18-2006, 11:50 AM
:D I'm so glad I found this site before I went and did somthing stupid. I'm rather new to digital cameras and the internet stores. Might just have to go "downtown" where I'll pay more, but get the real thing.
THANKS!!!!

Glad I could help
Ken

jfrenaye
10-22-2006, 09:43 AM
Horrible. I purchased a Nikon Point & Shoot S3. It came with a UK power adapter which should have been my first clue. After 4 months, it crapped out. The lens seemingly became disconnected from the imaging. Could not get a display, could take a photo (or so it seemed) but the image on the card was blank.

ANyhow, 42nd Street says send to Nikon. Sent to Nikon and they returned it saying it was grey market and has no warranty in the US. Called 42nd Street and they did absolutely nothing. Sent a complaint into the Attorney Generals office in New York and have never heard from them. 42nd Street offered no response. I was fair in my letter to them....wanted a prorated refund on the camera, or a full refund for store credit and a repurchase of a guaranteed non grey market product. No response.

I replaced it locally with a Nikon S6 andI love it. And it is warranteed.

Nowhere does 42nd Street address that they are grey market and the products they sell are not authorized for sale in the IUS

photofanatic
10-22-2006, 12:10 PM
what is your opinion of oneclickdigital.com? I placed an order with them one week ago and it has yet to be shipped out. What is your experience with them, good or bad?

ktixx
10-22-2006, 01:39 PM
Horrible. I purchased a Nikon Point & Shoot S3. It came with a UK power adapter which should have been my first clue. After 4 months, it crapped out. The lens seemingly became disconnected from the imaging. Could not get a display, could take a photo (or so it seemed) but the image on the card was blank.

ANyhow, 42nd Street says send to Nikon. Sent to Nikon and they returned it saying it was grey market and has no warranty in the US. Called 42nd Street and they did absolutely nothing. Sent a complaint into the Attorney Generals office in New York and have never heard from them. 42nd Street offered no response. I was fair in my letter to them....wanted a prorated refund on the camera, or a full refund for store credit and a repurchase of a guaranteed non grey market product. No response.

I replaced it locally with a Nikon S6 andI love it. And it is warranteed.

Nowhere does 42nd Street address that they are grey market and the products they sell are not authorized for sale in the IUS

and thus they earn a spot at #5 (and have been there since this thread was started):

The Bad: - Don' Shop At Any Of These! (No Particular Order)
__________________________R R - SH - BR
1. USA Photonation -----------0.67 - n/a - n/a
2. Radio Active Deals^ --------2.50 - n/a - n/a
3. Royal Camera ---------------1.43 - n/a - n/a
4. CCI Camera City ^-----------0.53 - n/a - n/a
5. 42nd St. Photo -------------2.84 - 3.5 - n/a

ktixx
10-22-2006, 01:59 PM
what is your opinion of oneclickdigital.com? I placed an order with them one week ago and it has yet to be shipped out. What is your experience with them, good or bad?

Again - I have very little personal experience with any of these companies. Specifically I have purcahsed a lot of products from www.NewEgg.com, www.bhphotovideo.com, www.digital1234.com and www.amazon.com (who is not listed). What I do is gather information from rating sites and in some cases URL registration sites.

As far as www.oneclickdigital.com (aka: www.circuitdigital.com) all I can say is I won't be urprised if you are calling your credit card company in a week...

I am going to add them to my "Bad" list, please post your actual experience and let me konw if you think they should be moved...

Good Luck..
Ken

JMBZ71
10-22-2006, 02:16 PM
what is your opinion of oneclickdigital.com? I placed an order with them one week ago and it has yet to be shipped out. What is your experience with them, good or bad?

Go to www.resellerratings.com and read some of the reviews on this scam site. You may want to consider having your credit card company void the transaction. Their rating is 0.37 (out of a possible 10.0).

If you ordered a camera from them, you'll most likely find that:

1) The camera's grey market (no valid US warranty).
2) It's unlikely you'll receive your order without purchasing some over-priced accessories from them as well.

I hope I'm wrong, but these scam sites seem to pop up on the Internet every day. Good Luck.

JMBZ71 :)

LANCER64
10-24-2006, 11:14 PM
Please add them to Bad list The worst customer satisfaction .I have been waiting a month for a return authorization number for an item that they blew the order on in the first palce...

ktixx
10-25-2006, 06:14 AM
Please add them to Bad list The worst customer satisfaction .I have been waiting a month for a return authorization number for an item that they blew the order on in the first palce...

I am not going to add them to the bad list for the following reasons:

1) They are (to my best knowledge) a brick and mortar store that I am not going to put in a category (read the paragraph above my list of vendors). I realize they have an online front, but I see a ritz camera at every mall I go to.
2) I am not going to add a company to "Bad" when one person has a bad experience. I realize that they are probably not treating you fairly, but if you go on www.resellerratings.com they have a rating of 4.71 (http://www.resellerratings.com/seller1274.html) and Wolf has a rating of 6.59 (http://www.resellerratings.com/seller6253.html) which is far from the 0.XX that most of the bad companies have.

If you are having such a difficult time getting an RMA, give them a call again or just go to a store to return your product. I don't know if either will work, but I know Ritz is at least available to hear your argument.
Ken

karmakvisser
10-25-2006, 08:34 PM
I'm looking for a fuji finepix s3 pro. I almost pulled the trigger today at J & K. I was glad to have run across this critique of sellers. I am going to contact Beach tomorrow. Thanks for putting this info out there.

I guess one question I have, what's the deal with J&K?

cheers

Ken

LANCER64
10-25-2006, 08:45 PM
I completely respect the work that you have done and the time put into this thread and I am sure I am with many people in saying thanks.

In regards to your decision to not add Ritz to the bad list I completely disagree.

1.Ritzcamera.com is NOT (according to their customer service reps.)affiliated with the local brick and mortar Ritz or Wolf camera stores.

2.While the lifetime rating is 4.71 out of 10 which I would consider still Bad the last 6 months they are 3.64 indicating an obvious trend downward.In addition in 4 out of 5 of the categories they are at 2.0 or less.Including 1.07 for customer service.

Seems BAD to me...

ktixx
10-25-2006, 09:47 PM
I completely respect the work that you have done and the time put into this thread and I am sure I am with many people in saying thanks.

In regards to your decision to not add Ritz to the bad list I completely disagree.

1.Ritzcamera.com is NOT (according to their customer service reps.)affiliated with the local brick and mortar Ritz or Wolf camera stores.

2.While the lifetime rating is 4.71 out of 10 which I would consider still Bad the last 6 months they are 3.64 indicating an obvious trend downward.In addition in 4 out of 5 of the categories they are at 2.0 or less.Including 1.07 for customer service.

Seems BAD to me...

While I don't think they are directly affiliated, they are the same company. What I mean by that is Ritzcamera.com and Ritz Camera retail stores may operate independently, but they are owned by the same company.

When you go to their website (www.ritzcamera.com) you can see the following:

Ritz Interactive and its e-commerce websites, (which include RitzCamera.com, BoatersWorld.com, WolfCamera.com, CameraWorld.com and others) is a separate company from Ritz Camera Centers, with its almost 1,300 stores, (which includes Ritz Camera, Boater's World, Wolf Camera, Kits Camera and others).

But when you go to the "Store Locator" you can type in a zip code and get the ritz camera retail stores (I did this for my area and found the mall stores I wrote about before).

Here is an article from the Washington Post (http://projects.washingtonpost.com/post200/2006/RITZ/)talking about the company ritzcamera (Revenue of 1.2Billion and over 10,000 employees) and has the website listed as www.ritzcamera.com

For this reason they are not added to the list.

lickymouse
10-27-2006, 03:55 PM
Do not buy anything from this company they are a fraud company!!!
I have recently discovered that oneclickdigital.com has had many businesses under different names maybe because it was found out that they were fraud. On their website it says that their address is: 7012 20th Ave, Brooklyn, NY 11204 phone #888-211-7988. When you search that address on the web you also get: circuitdigital.com, digitalebuys.com #718-232-2749, soucefordigital.com, bestbuydigital.com #718-232-1933, priceritephoto.com #800-801-6016. When you click on all these sites they no longer work. When you call all these #'s they go to exactly the same phone # as oneclickdigital.com. I think this is a kid that is scamming people in order to get credit card #'s and that the phone # are all forwarded to that one number. You can forward your # to another # for free. There are services that do this. Also, when I called back to tell him that I contacted the BBB he told me to suck his you know what.

People be aware!!! I know they seem like they have great reviews but take a look at all the negative reviews they got! They're all similar to what I wrote. If you dont believe me call for yourself and find out how right I am. # 1-888-211-7988. Horrible customer service!!!! When I told him that I repoted them to the Better Business Buerau he told me to suck his you know what!
Took my credit card # and never got back to me. Called them and was lied to and laughed at.
I beleive them to be a fraud company!!! Had to cancel my credit card!!!

ktixx
10-27-2006, 05:49 PM
I am sorry you had a bad experiance with them..they have been on my list for some time:


34. OneClickDigital.com ---------0.37 - n/a - n/a


#34 on the BAD.
Ken

The Mangler
10-27-2006, 07:12 PM
Why isn't this thread a sticky?

Lots of good info in here, but somehow the search function missed it when I was looking for info on a seller.

kayb7
10-31-2006, 02:53 PM
Usually my family buys cameras from BH photo, but with the rise of other internet companies we were swayed to cheaper deals elsewhere. Living in Canada its a bit more risky since most if not all of the retailers are based in the States. So far I have bought three cameras from Prestige Camera. I know it's rated bad (actually horribly) and am not surprised at the customer service horror stories but if you're well informed and assertive you will not be scammed.

Everytime I place an order I go through the same thing, they're nice at first, but then they try to upsell me memory cards, warranties, batteries and cases. They're all ridiculously priced (who charges $400 for a 1GB flash card? They do.) but like I said, I just said no and that I just wanted the kit, and only the kit. They processed my order fast, and it shipped within one business day.

For other buyers who are not familiar with this whole process (especially other Canadians) I urge you to stick to BH Photo or your local trusted seller if you cannot find the camera for the price you want back home. Another trick Prestige and other resellers do is charge outrageous Canadian shipping prices. (Initially they said it would cost $90 to ship to Vancouver but I called them on it and got them to knock it down to under 40 for a 2-3 day Fed-Ex service).

Abes of Maine is a decent company in terms of service, but like Prestige, the shipping to Canada is ridiculously high. Myself, I am cheap, so I'm willing from time to time to battle rude customer service to get the best price but that obviously isn't the case with other people who value good service over saving more money.

ktixx
10-31-2006, 10:27 PM
Usually my family buys cameras from BH photo, but with the rise of other internet companies we were swayed to cheaper deals elsewhere. Living in Canada its a bit more risky since most if not all of the retailers are based in the States. So far I have bought three cameras from Prestige Camera. I know it's rated bad (actually horribly) and am not surprised at the customer service horror stories but if you're well informed and assertive you will not be scammed.

Everytime I place an order I go through the same thing, they're nice at first, but then they try to upsell me memory cards, warranties, batteries and cases. They're all ridiculously priced (who charges $400 for a 1GB flash card? They do.) but like I said, I just said no and that I just wanted the kit, and only the kit. They processed my order fast, and it shipped within one business day.

For other buyers who are not familiar with this whole process (especially other Canadians) I urge you to stick to BH Photo or your local trusted seller if you cannot find the camera for the price you want back home. Another trick Prestige and other resellers do is charge outrageous Canadian shipping prices. (Initially they said it would cost $90 to ship to Vancouver but I called them on it and got them to knock it down to under 40 for a 2-3 day Fed-Ex service).

Abes of Maine is a decent company in terms of service, but like Prestige, the shipping to Canada is ridiculously high. Myself, I am cheap, so I'm willing from time to time to battle rude customer service to get the best price but that obviously isn't the case with other people who value good service over saving more money.
You may have had an allright experiance, but I don't advise anyone to shop at ANY of the vendors on the Bad List. There is a reason they are on there. Prestige made it on the bad list because of their sales tactics but also because they are most likely selling gray market (non-US) cameras. For a Canadian consumer this is not a bid deal, but for someone buying in the US this can be important. My suggestion, pay $20 or $30 more and buy from a reputable company. As a note - Prestige camera's rating from Reseller Ratings is 0.80 out of 10 with almost 1200 reviews. This company should not be purchased from as they are not honest.
Ken

ktixx
10-31-2006, 10:28 PM
Why isn't this thread a sticky?
I don't know. You guys should talk to Jeff if you think it should be
Ken

truflip
11-05-2006, 04:39 PM
i'll try n talk to him :) we cant have anymore victims! :eek:
anyone got his contact info? lol

SJG
11-06-2006, 09:16 PM
Hello,

I'm new here and looking to purchase a Canon s3 is. Anyone ever deal with crutchfield (www.crutchfield.com) in Charlottesville VA before? They have it for 359.99 w/free shipping & no tax. According to bizrate they seem excellent.

Thanks for any input,

Steve

troop
11-07-2006, 05:41 AM
I bought my hi-def television from them when they had a sale going. 1st rate customer service and one of the most reputable on-line sellers around... Troop

GFK
11-08-2006, 02:01 AM
Has anyone dealt with Butterfly Photo? Any comments, good or bad?

SJG
11-08-2006, 09:18 PM
Hello,

Well just thought I should post a follow up, ordered an S3 from J & R Music World through the Amazon.com site. I have gotten some other stuff from them through the amazon site before (nothing this expensive though) and never had a problem so I feel pretty good about it. An extra layer of protection is that the transaction is done on the amazon site through "amazon payments", so if I have a problem I can go to them for a remedy. They had it in stock for $349.88 with $7.65 in shipping (no taxes) for a total of $357.53. Crutchfield had it for &359.99 free shipping and no tax but it was out of stock till 11/15 (seeing as how my birthday is 11/09, I wanted it sooner:D ). Well, I ordered it 11/07 at around 8pm. Got a confirmation email right away and the tracking # shows it is en route already to be delivered 11/09, thats pretty darn fast for standard shipping (original arrival estimate was 11/11 - 11/16). When I get the camera and check it out I will give a follow up with a final opinion on J & R.

BTW, Troop, thanks for your input on Crutchfield.

Steve

ktixx
11-09-2006, 11:42 AM
Hello,

Well just thought I should post a follow up, ordered an S3 from J & R Music World through the Amazon.com site. I have gotten some other stuff from them through the amazon site before (nothing this expensive though) and never had a problem so I feel pretty good about it. An extra layer of protection is that the transaction is done on the amazon site through "amazon payments", so if I have a problem I can go to them for a remedy. They had it in stock for $349.88 with $7.65 in shipping (no taxes) for a total of $357.53. Crutchfield had it for &359.99 free shipping and no tax but it was out of stock till 11/15 (seeing as how my birthday is 11/09, I wanted it sooner:D ). Well, I ordered it 11/07 at around 8pm. Got a confirmation email right away and the tracking # shows it is en route already to be delivered 11/09, thats pretty darn fast for standard shipping (original arrival estimate was 11/11 - 11/16). When I get the camera and check it out I will give a follow up with a final opinion on J & R.

BTW, Troop, thanks for your input on Crutchfield.

Steve

J&R is a legitimate (HUGE) retail store in NYC just like B&H. Again - I think they do the majority of their business online, therefore I included them in my list. I am sure you will have a great experiance with them. Please keep us posted.
Ken

SJG
11-09-2006, 12:10 PM
Well I recieved my S3 today (11/09) at around 1pm, I ordered it 11/07 at 8pm. The box was packed well but the Camera box itself was partially squished on one corner, that must have happened before they shipped it to me. The camera was perfectly fine though and all accessories were there. Overall this was a very good transaction and I would recommend the Amazon/J & R combination very highly.

BTW, as far as the camera goes.... wow, this is definetly a huge improvement over my old Kodak DX4330. Very impressed with the first photos taken on auto of my dogs. Can't wait until I get the hang of the manual functions to see what it can really do.

Steve

gp4titan
11-09-2006, 10:54 PM
I am also looking for S3 IS in the next week.

Should I go for J & R. Do we have any other member also who has done business with them?

I also want some technical advice. Though it does not suite the thread topic, it will be great if some one can throw some light in brief.
There are many SD cards(2 GB for me) available. They range from US $ 27/- to US $ 180/- and even more. They have models like Ultra. What difference does it make. Can I go for the cheapest model?
Same is the case with carry bag. Is there any harm with cheap carry bags.

lance125
11-12-2006, 12:27 PM
ONe question for ya though. Do you know anything about Yellowbeephoto.com. I have found little info on this site. The info I have found seems ok but I have come to your post before buying other products and this site I do not see in your post. Thanks in advance.

ktixx
11-12-2006, 01:25 PM
ONe question for ya though. Do you know anything about Yellowbeephoto.com. I have found little info on this site. The info I have found seems ok but I have come to your post before buying other products and this site I do not see in your post. Thanks in advance.

You are correct, there is not much information available on this site. However a good resource to try is URL="http://www.sheddingsomelight.com/buy-cameras/cameras-strategies.html"]www.sheddingsomelight.com[/URL] On their site we find:


The Conspicuous Non-Location
In this popular alternative to The Spurious Location strategy, the dealer carefully allows no address at all to appear on its website, in its ads, on search-sites, or anywhere a curious customer might discover it. (We're always surprised that shoppers buy from such a dealer, but photography forums are filled with comments by those who have.) One good example is Howard Pierce's Direct AV, the newest member of the PricesRite family.

The most recent and impressive example is YellowBee Photo. Claiming stores in Brooklyn, Paris, and London but offering no addresses, YellowBee Photo sets a new record of three non-locations for a single dealer. Their actual Brooklyn address, it turns out, is the same as Digital Shopcart's and looks quite a bit different from from the picture (http://www.sheddingsomelight.com/reference/yellowbeepagecopy.jpg) they use on their site's "About Us" page. (As you can judge from Don Wiss' actual photo (http://donwiss.com/pictures/BrooklynStores/h0251.htm).)

For YellowBee Photo, see our usual dealer rundown below.


and

The Conspicuous Non-Location: YellowBee Photo
177B West End Ave., Brooklyn NY 11235 [not on website; shown only on PriceGrabber.com]
866-903-4801, fax718-701-2311 [same as Digital Shopcart's]

yellowbeephoto.com -- domain registrant: Ihab Barrawi, 9/20/06
[a website developer in Connecticut]

Note: email to info@yellowbeephoto.com has been answered by ilan@allstardist.com
[the same All Star Distributions named on Digital Shopcart's site]



I suggest staying away from them. If I had to take an estimated guess I would say it seems they are dishonest. I am sure you can find the same camera from a different, honest, more reputable vendor for not much more.
Ken

lance125
11-12-2006, 01:46 PM
I did make a call to them to get more info and just did not get a good feel so did not order the cam. I got the run around and was told I had to pay an extra $50 to get the U.S. standard version.

4explore
11-22-2006, 01:57 PM
Just got my Fuji F30 from Profeel.com. $255, free shipping, and fuji has a $50 rebate till Jan07. Experience went smoothly, quickly, no pressure to buy other items (although they politely asked). Definitely would buy again.

mssnapper
11-28-2006, 01:22 PM
Heres a site that shares the exact address as century21electronics.com:
http://www.bestpricecameras.com/contact.asp
So whatchout for bestpricecameras.com too.
You won't find a physical address on century's site but a google search shows it and they are the same.

ps
Why doesn't a forum search for "century21electronics" pull-up this thread?
Seems vitally important to get the word out about the scammers.

ktixx
11-28-2006, 10:01 PM
Heres a site that shares the exact address as century21electronics.com:
http://www.bestpricecameras.com/contact.asp
So whatchout for bestpricecameras.com too.
You won't find a physical address on century's site but a google search shows it and they are the same.

ps
Why doesn't a forum search for "century21electronics" pull-up this thread?
Seems vitally important to get the word out about the scammers.

Whenver you see a "^" that means they are associated with the site/company that is listed above


6. Best Price Cameras ---------0.22 - n/a - n/a
7. Infinity Cameras ^-----------0.38 - n/a - n/a
8. Infiniti Photo ^--------------0.19 - n/a - n/a
9. J and K Cameras ^----------- n/a - n/a - n/a
10. Mr. Accessory ^-------------n/a - n/a - n/a
11. Century21Electronics.com ^-0.68 - n/a - n/a

SplashAtl
11-29-2006, 07:55 PM
I didn't see this one on the list. Anyone have an experience with them?

Thanks!

pas49ras
11-29-2006, 08:06 PM
Not much good things to say about them....read all the comments for yourself

http://www.resellerratings.com/store/Digital_E_tailer

DoD Marketing Inc. (DigitalEtailer.com)
1625 Gravesend Neck Road
Brooklyn, NY 11229

SplashAtl
11-29-2006, 09:19 PM
Not much good to say about them....read for yourself

http://www.resellerratings.com/store/Digital_E_tailer

DoD Marketing Inc. (DigitalEtailer.com)
1625 Gravesend Neck Road
Brooklyn, NY 11229

Thank you!

Don't Get Ripped
11-30-2006, 01:33 PM
I am absolutely mad and dissatisfied with the attitude of some of these online sellers! The scam works like this…
After doing a search for deals for example on Google. One is pointed towards DealTime, Price grabber, as well as list of many others. The perpetrators are not these companies but the list of sleaze that they whore themselves off to.
One places an order on something assuming it’s new. Even after speaking with a sales person which by the way promises you the world.
Then the bomb goes off. One finds that the product is not new, doesn’t come with any accessories, they tell you that items are back ordered for weeks. Hoping that you forget while at a later date the money is yanked from your acct without you ever receiving anything.
If you decide to cancel the order, some threaten to charge you unwarranted fees and to destroy your credit (lots of scare tactics). I could go on forever but here is my personal experience.

I was personally ripped off by:
Expresscameras
Bestpricecameras
THEDIGITALEXPO AKA (STARLIGHT CAMERAS).
STARLIGHT CAMERAS
83 Avenue O
Brooklyn, NY 11204
These guys not only ripped me off but threaten me with personal bodily injury. The rep said “I have your address and at one date will come over and not only destroy your credit but will kick your ass.”
My Identity was stolen a week after trying to get my money back from these places.
It has been HELL trying to recover my credit. I filed complaints with anybody who would listen.
Save yourself… find a reputable known seller pay the slightly hire price and avoid losing your time and identity.

pas49ras
11-30-2006, 02:32 PM
I was personally ripped off by:
Expresscameras
Bestpricecameras
THEDIGITALEXPO AKA (STARLIGHT CAMERAS).

Sorry to hear about your problems....Brooklyn seems to be a breading ground for these scam artists. Always check the websight out, don't go by what they say (check them on resellerratings.com)...and if the price seems to good to be true..it probably is

tiwiwei
12-02-2006, 11:40 PM
just a note, JR.com now has a reseller rating of 8.06. Personally i bought my fz7 from their site and got it 3 days later with the free shipping option which is rather wonderful :)

dodo
12-03-2006, 01:32 AM
Any actual experiences with http://www.wilddigital.com/?
Thank you very much
________
vapor genie vaporizer (http://www.vaporshop.com/vaporgenie-vaporizer.html)

ktixx
12-05-2006, 11:33 AM
just a note, JR.com now has a reseller rating of 8.06. Personally i bought my fz7 from their site and got it 3 days later with the free shipping option which is rather wonderful :)

The ratings on the first page are based off of the lifetime ratings - not the 6 month ratings. In this case JR's Lifetime rating is (currently) 6.89, still higher then my post, but not that significant. It is time consuming to update each of the ratings on the page, therefore I do it every few months. Because I can't update them daily, I linked the number directly to the resellerratings website so you can verify the current rating.

Ken

ktixx
12-05-2006, 11:35 AM
Any actual experiences with http://www.wilddigital.com/?
Thank you very much

I suggest going somewhere that is better known. wilddigital only has 3 reviews (http://www.resellerratings.com/store/WildDigital) and their rating is not very high. Pay a few more $ and try a vendor with a better history of review.
Ken

SpecialK
12-09-2006, 11:16 AM
Just for the general thread.

Adorama - a few smallish orders (under #250). All OK.
Beach Camera - one $1,000 order - all OK.
J&R - a couple orders - All OK.
Sigma$Less - one order - All OK.


Vich brought up a good point about security and identity theft. I'm a customer service manager for a large non-photo chain (bummers - an employee discount would be nice!) of 22 stores plus website, so I have some knowledge of the credit card system...

Vich posted:

2. I list my work address as a "valid shipping address" and ship stuff there instead.

- Very good idea. Beach camera even suggests it.

Here's my concern: They usually demand my Bill To Address also. I'm assuming the credit card won't go through without it.

- True. The automatic software compares the address you give and the address the bank has on file. No matchee, no shippee :-)

I have registered my work address as a "valid shipping address" with the credit card company. I wonder if that would work?

- Absolutely. With the increase in internet shopping over the past few years, most banks will do this for you. Especially good if your billing address is a PO box (UPS and Fed Ex will not deliver there).

It just struck me that if they can steal someone's identity just from using a single credit card transaction, then my "temporary account number" scheme is a false sense of security, since it's just as valid (albiet not for long) as my permanent number.

-Yep.

Perhaps I should set up a PO Box as the actual billing address, and simply handle my bill payments online and go paperless. Then the scammer will never know my home address. Is that a false assumption too?

- False. He'll use your PO box as billing, an ship elsewhere like you would.

So; is there any saftey from these guys? Are we doomed to ONLY using known and trusted online retailers?

- Why not? The extra $10 you pay for some form of security factor seems worthwhile. Beach seems to be trusted and had the lowest price for my stuff, anyway. Note I'm not pushing Beach but thety are a good example for this thread.

Note that at my company, we are always calling banks and customers to verify billing and shipping addresses, and "check" other aspects of the order.

Hope this info helps someone.

SpecialK
12-09-2006, 04:28 PM
Just for the general thread.

Adorama - a few smallish orders (under #250). All OK.
Beach Camera - one $1,000 order - all OK.
J&R - a couple orders - All OK.
Sigma$Less - one order - All OK.


Vich brought up a good point about security and identity theft. I'm a customer service manager for a large non-photo chain (bummers - an employee discount would be nice!) of 22 stores plus website, so I have some knowledge of the credit card system...

Vich posted:

2. I list my work address as a "valid shipping address" and ship stuff there instead.

- Very good idea. Beach camera even suggests it.

Here's my concern: They usually demand my Bill To Address also. I'm assuming the credit card won't go through without it.

- True. The automatic software compares the address you give and the address the bank has on file. No matchee, no shippee :-)

I have registered my work address as a "valid shipping address" with the credit card company. I wonder if that would work?

- Absolutely. With the increase in internet shopping over the past few years, most banks will do this for you. Especially good if your billing address is a PO box (UPS and Fed Ex will not deliver there).

It just struck me that if they can steal someone's identity just from using a single credit card transaction, then my "temporary account number" scheme is a false sense of security, since it's just as valid (albiet not for long) as my permanent number.

-Yep.

Perhaps I should set up a PO Box as the actual billing address, and simply handle my bill payments online and go paperless. Then the scammer will never know my home address. Is that a false assumption too?

- False. He'll use your PO box as billing, an ship elsewhere like you would.

So; is there any saftey from these guys? Are we doomed to ONLY using known and trusted online retailers?

- Why not? The extra $10 you pay for some form of security factor seems worthwhile. Beach seems to be trusted and had the lowest price for my stuff, anyway. Note I'm not pushing Beach but thety are a good example for this thread.

Note that at my company, we are always calling banks and customers to verify billing and shipping addresses, and "check" other aspects of the order.

Hope this info helps someone.

The Mangler
12-09-2006, 04:59 PM
Note that at my company, we are always calling banks and customers to verify billing and shipping addresses, and "check" other aspects of the order.
B&H does this too, for large orders anyway. I do most of my shopping with them. If it's a small order I usually don't get a call, I get a call every time on large orders though. They ask you to confirm order number, credit card number, address, etc...

Sublime327
12-17-2006, 11:52 AM
I recently bought at bestpricecamera and it was fine, good pricing and fast shipping, whats so abd about them?

ktixx
12-18-2006, 10:04 AM
I recently bought at bestpricecamera and it was fine, good pricing and fast shipping, whats so abd about them?

There are about 170 people here (http://www.resellerratings.com/store/Best_Price_Cameras_6) who can help you understand why..

ktixx
12-19-2006, 09:59 AM
I recently bought at bestpricecamera and it was fine, good pricing and fast shipping, whats so abd about them?

http://www.dcresource.com/forums/showpost.php?p=183185&postcount=1

I am confused - did you write this comment before or after you got your camera? You say it was fast shipping, but then in the supplied link above you say you cancelled your order?

ktixx
01-13-2007, 09:10 PM
bump - I see people are asking about royal camera again...

4u2c
01-22-2007, 06:11 PM
This is my first post and I would like to thank you for your list of sellers. I found this to be a good idea for everyone who is not sure of where to buy.
While searching for a A-540 I found this site yellowbeephoto. Price on the camera I want is about 20.00
cheaper then other dealers. Any info on this seller yellowbeephoto.com? This seller is not on the list.
Thanks 4u2c

ktixx
01-23-2007, 07:45 AM
This is my first post and I would like to thank you for your list of sellers. I found this to be a good idea for everyone who is not sure of where to buy.
While searching for a A-540 I found this site yellowbeephoto. Price on the camera I want is about 20.00
cheaper then other dealers. Any info on this seller yellowbeephoto.com? This seller is not on the list.
Thanks 4u2c

First off I am almost positive I had them on the list at some point. I have no idea where they went though.
As for the ratings - they aren't TERRIBLE - such as USAPhotonation...but they aren't really that good. I would lean more towards the BAD category, but the ratings for them are significantly higher then the rest of the BAD vendors. In addition, the ratings for the OK vendors are Higher then the ratings for YellowBeePhoto.com - So I put them in the "Unsure" category until more data is gathered on the rating sites.

If you want my honest opinion, $20 is not very much money, I say buy from a reputable company and don't take the risk. In addiiton, the shipping is $14 standard from yellowbee, whereas it is only $9 from B&H - making the actual savings only $17.32

Ken

jcon
01-25-2007, 03:59 PM
I just wanted to pop back into this thread and suggest it be made a sticky. Its very well done and I think is a great tool for those looking to buy online.


I know I have said it before but ktixx, you have done a great job putting this together in a very easily understandable way. Thanks for the great job.


Lets make this a sticky!

amw777
02-07-2007, 08:38 PM
As long as we're on the topic of shady retailers (I've run into them in the past, all are previously mentioned in this thread) check out http://sheddingsomelight.com/
interesting, and so true. These days I prefer to walk in to a legit store and buy my camera equipment face-to-face. Be careful out there!

jmacgregor
02-09-2007, 10:20 AM
I ordered a High Speed Duo Memeory Stick with my camera and received the standard memory stick instead. The standard Duo is 1/2 the price. Rainbowtronics keeps putting me on hold and transfers me to dead lines where I sit on hold for eternity. It's an easy fix but they're ignoring me hoping I'll just give up.

Do Not Buy From Rainbowtronics.

A friend once told me that "If I can't get my hands around their neck in 30 minutes, they're too far away to do business with."

I'm posting reviews on every website I can find. I will cost Rainbowtronics more business than they will ever profit from for screwing a customer over.
:D

ktixx
02-11-2007, 01:33 PM
As long as we're on the topic of shady retailers (I've run into them in the past, all are previously mentioned in this thread) check out http://sheddingsomelight.com/
interesting, and so true. These days I prefer to walk in to a legit store and buy my camera equipment face-to-face. Be careful out there!

I must say, in the past I have used shedding some light to check/verify whether companies are linked together. They have some good information on their site.

Ken

pocok08
02-19-2007, 02:09 AM
http://compcworkshop.com/

Have anybody ever bought sg in this shop? Because they are very-very cheap and they pay the delivery. It's so incredible!!!

nbh1
02-20-2007, 03:26 PM
The domain for this store hasn't been registered for very long
Domain Name: compcworkshop.com
Created on .............Mon Jan 29 20:28:56 2007
Expires on .............Tue Jan 29 20:28:56 2008
Record last updated on .Mon Jan 29 20:27:25 2007
Status .................LOCK
Unless this was under another name this is not around long enough to know.

ktixx
02-21-2007, 09:08 PM
http://compcworkshop.com/

Have anybody ever bought sg in this shop? Because they are very-very cheap and they pay the delivery. It's so incredible!!!

Honestly it boggles my mind that people still come up with new vendors they want to know if it is safe to purchase from. By all means - I am perfectly happy to give my opinion and do a little research, but if there is one ABSOLUTE truth in online retail it is this....if the deal is too good to be true...then it is too good to be true! end of story. While there may be a great deal on a memory card, or a coupon to use, there is never going to be a situation where a reputable dealer with have the camera for one price and another vendor will have the same camera for half price.

If you want my oppinion on the vendor you asked about - forget about them buy from a reputable company, spend $20 more and be satisfied with your camera!

Good Luck
Ken

Pantanal
02-27-2007, 08:19 PM
Thanks for listing Wisetronics in the Bad category. I bought a camera from them last year and had an absolutely horrible experience. Your list is a great service.

ktixx
03-01-2007, 01:37 PM
Thanks for listing Wisetronics in the Bad category. I bought a camera from them last year and had an absolutely horrible experience. Your list is a great service.

Thanks, hopefully more people will be detered from using them!
Ken

MaryinRed
03-01-2007, 02:11 PM
Appears to have great prices but they sell GREY market products which are stripped.

As soon as you order, they email you to call about your order.

Now the "bait and switch" starts- trying to upsell a battery at 5X price.

I declined.

Waited two weeks for the camera and nothing arrives.

I call- get put on hold for about 15 minutes- then teeny bopper type with an attitude explains that they have not shipped because my address had my name at the top. Absurd.

Then it is, we don't have that camera, we only have the USA PACKAGE version for another $200 (almost).

I declined that and when I insisted on the original camera he then explained the imported nature/stripped with menus in Japanese .

I cancelled the order. They confirmed the cancellation.

I will watch my bill to see if they try to charge me something for wasting my time for several weeks.

sstrixie
03-02-2007, 11:39 AM
Thank you so much for this list. I almost just put in my credit card for the Canon 70-200mm. I'll pay the extra few hundred and go with the trusted sources.

Thank you!

rickolano
03-06-2007, 06:03 AM
Wow!
This is a fantastic help. Even though I already ordered, I was scared when Butterfly Photo charged my CC but waited to ship the camera they said was in stock and brand new. So I was curious to see where they fell in this list. JUST OK

Thank you for this. I will make it a resource for future camera and accessory purchases.


Rick

Riley
03-07-2007, 04:27 PM
http://www.resellerratings.com/

this site has user feedback on various sites.
check expresscameras. here is one review

3/5/07 7:00 AM

Looks like the law has finally caught up with them: "State Files Suit Against Electronics Company for Violations of Consumer Fraud Act - Save Here Distribution has advertised and/or sold merchandise through the following web sites: expresscameras.com, geniuscameras.com, trustedcamera.com, trustedphoto.com, luckydigital8.com, clearviewcamera.com, bluestripephoto.com and hopecamera.com.

The state is seeking restitution for affected consumers, maximum civil penalties which currently provide for up to $10,000 for the initial violation of the Consumer Fraud Act and up to $20,000 for each subsequent violation, and reimbursement of the state's investigative costs and legal fees."

http://www.nj.gov/oag/newsreleases06/pr20061130a.html

http://www.resellerratings.com/store/Express_Cameras

wrestlingreport
03-12-2007, 07:16 AM
I believe Adorama is top of the line.
I use them and BH regularly and have had great success.
I returned a d50 to Adorama 2 month after I bought it an had my cash back that day. (Amazing)
Ritzcamera took over a month.

Melvin Slane
03-12-2007, 11:02 AM
I just read your lists of places to buy or not buy a camera from. I was very surprised that it didn't include CRUTCHFIELD (http://www.crutchfield.com/). They aren't exclusively a camera store but they sell them and appear to be extremely reputable & reliable. I'm curious as to why you might have left them out of this analysis.

Mel

ktixx
03-12-2007, 02:00 PM
I just read your lists of places to buy or not buy a camera from. I was very surprised that it didn't include CRUTCHFIELD (http://www.crutchfield.com/). They aren't exclusively a camera store but they sell them and appear to be extremely reputable & reliable. I'm curious as to why you might have left them out of this analysis.

Mel


I have not listed stores like Circuit City, Best Buy, Wal-Mart, Staples, Dell etc. as these stores are well established, well known retail stores.

I consider them to fall in the above category

Melvin Slane
03-12-2007, 03:07 PM
"I have not listed stores like Circuit City, Best Buy, Wal-Mart, Staples, Dell etc. as these stores are well established, well known retail stores.
I consider them to fall in the above category."

That's too bad because those are comparisons that are made all the time by buyers - should I buy from a store like Crutchfield versus a camera shop and how does their customer service, etc compare ? What difference does it make whether Crutchfield (and Best Buy etc) and B&H Photo are different types of store if people can buy the same camera from them ?

jterp7
03-13-2007, 02:28 PM
I would avoid these two, as I recently purchased a D80 from ibuydigital, which turned out to be greymarket, and am currently going through a tedious return process, I've even had to file with the BBB. Please remove them from the good list

ktixx
03-15-2007, 12:21 PM
I would avoid these two, as I recently purchased a D80 from ibuydigital, which turned out to be greymarket, and am currently going through a tedious return process, I've even had to file with the BBB. Please remove them from the good list

Because of some recent "bad press", your comments and others I have heard in the past, as well as the fact that their current ratings are significantly down, I have moved the Dbuys family to the "OK" category.

nbh1
03-20-2007, 06:11 PM
I just wanted to give some positive input.

I ordered my Canon S3 through Amazon and the seller was Adorama. The camera sold with shipping included.
The camera arrived in 3 business days and couldn't be happier. I've had it for a week now and had a chance to test it out. There are no issues known to me. They sold me a brand new camera at a great price without hassle and arrived quickly.

I am posting this because it is not just about bad reviews. Everyone gets bad reviews. The question is how many good ones are there? The ones you never hear about.

I hope your experience is as good as mine.

WALABOOM
03-27-2007, 02:04 PM
:eek: Hi, Im a new member. I was looking to get a new camera, a Canon A540. I was sad to find out right when i was about to order it from pcrush.com that it was now discontinued. It had a great price 165.00. I started to scout around and found a really low price, 129.00 from The Digital Expo.com, I thought wow! Then I saw your posting, and wow! Too bad, this camera for a first timer was perfect for my needs. I wont even bother with TDE, any other options? Any other closely matched camera?? Any remarks welcomed.
Thanks Walaboom.:eek:

ktixx
04-02-2007, 08:27 AM
Added RiteBuys.com to the BAD list and moved Yellowbeephoto.com from unsure into the BAD

sbsalsa
04-13-2007, 12:35 PM
I just had a terrible experience with these two scammers at BestPriceCameras.com. They are incredibly rude, argumentative, bait-and-switchers, quote prices for items that are not functional UNLESS YOU PURCHASE something that normally comes with the item (like a bulb for a projector, a battery for a camera...). TAKE MY ADVICE AND TELL ALL YOUR FRIENDS - NEVER, EVER deal with this site OR INFINITY - same people but they claim they never heard of each other - they are in fact registered to the same two scammers.:mad: :mad: :mad: :mad:

ktixx
04-16-2007, 08:07 AM
I just had a terrible experience with these two scammers at BestPriceCameras.com. They are incredibly rude, argumentative, bait-and-switchers, quote prices for items that are not functional UNLESS YOU PURCHASE something that normally comes with the item (like a bulb for a projector, a battery for a camera...). TAKE MY ADVICE AND TELL ALL YOUR FRIENDS - NEVER, EVER deal with this site OR INFINITY - same people but they claim they never heard of each other - they are in fact registered to the same two scammers.:mad: :mad: :mad: :mad:

Sorry to hear about your problems. The Best Price Camera "family" actually also includes Infinity Photo, Infinity Cameras, J and K Cameras, Mr. Accessory and Century21Electronics.com (all of which are in the "BAD" section). I am sure they will come up with some more fronts as time goes on. Scamming is rampant on the internet and the only thing we can do is protect ourselves by doing thorough research prior to our purchases. Good luck with your future e-commerce.
Ken

pilotswife
04-16-2007, 10:34 AM
dell has a great price on the canon s3 IS ($296.65!!! and free shipping!!!)... cant find any info on buying from dell.... help!

pas49ras
04-16-2007, 01:28 PM
I've bought from Dell many times...always good.

ktixx
04-17-2007, 07:43 AM
dell has a great price on the canon s3 IS ($296.65!!! and free shipping!!!)... cant find any info on buying from dell.... help!

From the first paragraph of this thread.

...I have not listed stores like Circuit City, Best Buy, Wal-Mart, Staples, Dell etc. as these stores are well established, well known retail stores.

Supposidly their customer service suck, however they are a well known company with a good reputation otherwise. They are not going to scam you like some of the BAD companies, however you may not get the greatest customer service if you have a problem.

acepho99
04-18-2007, 02:19 PM
We have four more dealers to be aware (wary) of --

Two new Broadway-related companies, Camera Addict and Regal Camera. (See http://sheddingsomelight.com/buy-cameras/list/dealers-bwayfam.html)

Two new Starlight/WaWa-related companies, Digital Superdeals and The Digital Nerds. (See http://sheddingsomelight.com/buy-cameras/list/dealers-starfam.html)

Please relay the information to anyone shopping online for cameras.

marmarkim85
05-04-2007, 10:46 PM
soo...ive bought from prestige camera before (not knowing that it was on the "bad" list) and i thought it was great. (besides the annoying person who lies to you.) but apparently its not..and it want to buy another camera from there.........but i was just wondering if i should or not........

edge
05-05-2007, 02:04 PM
This will be my first post in this forum, so here goes. I have been purchasing cameras for over 60 years and have a closet full. In today's environment there are lots of BAD guys. My best purchases continue to be from B & H Video and Amazon. I just ordered a new flash from Amazon yesterday. Both firms may not always be the cheapest but they are honest and have good return policies. Watchout for Broadway and A & M Photo. I also had a problem with Abe's of Maine, albeit they still keep sending me their ads.

dwgriffi
05-06-2007, 08:04 AM
From the first paragraph of this thread.


Supposidly their customer service suck, however they are a well known company with a good reputation otherwise. They are not going to scam you like some of the BAD companies, however you may not get the greatest customer service if you have a problem.


If CS means someone who understands what you are talking about, true. I end up going into these places regularly to get some weekly special if I'm walking by one, and I've never, for example, ever talked to a person who knew anything about cameras in any camera department. But on the other hand, I've returned items to all of these places and it was a no-questions-asked and immediate credit card refund. I think it would cost them too much to function otherwise on either end (to employ knowledgeable salespeople or to spend more than 15 seconds investigating a return.)

I also don't feel guilty at all about having handled DSLRs at Circuit City and then buying elsewhere, because the salesperson answered my questions about them miserably and horrifyingly wrong.

kendallk9
05-06-2007, 11:39 PM
They high pressure you and then when you come to your senses and try to change or cancel your order, you are screwed. There is a 20% or more change or cancelation charged even if made 5 minutes after you place the order. And their attitude makes you want to reach through the phone and strangle them.
DO NOT EVER ORDER ANYTHING FROM THEM !!!!!!!!!!!!!!!

B & H is the best and I knew better.

1001noisycameras
05-31-2007, 01:48 AM
This is a great and helpful thread!

I have one rule of thumb when looking at seller ratings. If a store's highest score is the price, and all their other categories (customer service, shipping, etc, etc) are further behind, that is a red flag...

On the other hand, if a store has a high score, and the price is their lowest score among the other categories, then this is a good sign!

This of course is just a rule of thumb to be used in addition to all the other research mentioned above and the information from consumer sites/etc/etc.

toriaj
07-15-2007, 09:35 PM
Thanks to David Metsky for linking to this thread! I was looking for it awhile ago and couldn't find it :(

barb1686
07-16-2007, 10:33 AM
Thanks to David Metsky for linking to this thread! I was looking for it awhile ago and couldn't find it :(

After so many days the thread disappears from the board unless you bring it up with advanced info or search for it. ;)

By the way, I think this is a thread that needs to be made a sticky thread so it stays at the top.

chopstick
07-17-2007, 03:50 PM
so many posts to look through. i don't know if anything has been said about these companies. but what about access2digital.com, edliveshop.com, megacameras.com, tvsdepot.com, thenewconnection.com? i haven't bought from any of these. but i'm guessing that edliveshop is a scammer since their listed physical address leads you to stony brook manhattan, new york and i doubt they operate out of that school. and from what i've gathered they should all be added to the bad list.

toriaj
07-17-2007, 10:53 PM
You could try the "Search This Thread" option above.

evilpentaxuser
07-18-2007, 05:56 AM
spent a good 20 minutes reading Thomas hawks digital connections about priceritephoto, and I am not even 10 percent done reading it. goes to show, if a rating is less than 1 on the big 3 ratings from the original postings, avoid at all costs. if you are called and asked to buy more accessories, a red flag should come up to record the call, more likly, you will be starting to call the BBB and attorney general of the state you made your order in.

chopstick
07-18-2007, 02:51 PM
You could try the "Search This Thread" option above.

thanks well then in that case i only doubled thenewconnection.com. so my additions to bad sites from what i've been able to gather will be:
access2digital.com
edliveshop.com
tvsdepot.com
megacameras.com

David Metsky
07-18-2007, 03:21 PM
Follow the rule "If you haven't heard of them from someone you know who bought from them, they suck" and you'll be fine.

bblount
07-23-2007, 09:36 AM
Valuable list of quality suppliers which I have referred to numerous time of DPReview.com. Gathering the data and presenting it had to be a great deal of work. Do you have an updated list available?
Thanks,
Bob Blount

Rooz
07-25-2007, 01:52 AM
huge plug for hvstar.net when purchasing filters. excellent prices, great customer service, (including pnoe support), order tracking, good shipping rates and packaging. order came to australia from HK within 4 days.

if you need a filter this is a reliable source, couldn;t speak highly enough. :)

HuskyDriver
07-27-2007, 08:07 AM
I was looking at the D200 at Newegg. Price seems good but the description states "Recertified" What does this mean and do I want to stay away from it?

THanks

Greg

David Metsky
07-27-2007, 08:40 AM
Price seems good but the description states "Recertified" What does this mean and do I want to stay away from it?
I assume recertified is the same as reconditioned. It means an item that was sold, returned for some reason, and then checked out by the company and certified as "just as good as new". It's not "new" so it costs less, but the real question remains is there any difference between the two? I can't answer that.

-dave-

cwat212
07-27-2007, 11:54 AM
Positive experience with 17th Street Photo through Amazon. Selected standard shipping which shipped same day and arrived 3 days later. :)

MusicAddict911
07-28-2007, 12:56 PM
I had a pretty good experience with BestBuy.ca. I ordered my item and I had to call in to verify it or something, though that experience was a little confusing and it was my first time buying anything from Best Buy's online store. It came in perfect condition and I love my new Sony digicam. :D

Sole Shooter
07-28-2007, 03:28 PM
I had a (so far) positive experience w/ Beach Camera. My Nikon D80 w/ 18-55 kit lens arrives 7/31. I'll post in more detail then.

tonay
07-29-2007, 04:42 PM
Anybody have any experiences w/ buy.com?

I'm looking for back up on their terrible rating

zetachi
08-06-2007, 02:52 PM
Anybody have any experiences w/ buy.com?

I'm looking for back up on their terrible rating

buy.com is hit or miss. They sometimes have great prices but that is offset by horrible customer service. So if the order goes smooth they are great but if you need to deal with their customer service be ready for quite the headache.

Z

ravers
08-15-2007, 09:12 PM
dell has a great price on the canon s3 IS ($296.65!!! and free shipping!!!)... cant find any info on buying from dell.... help!

three thumbs up ordering from dell ps you can get the camera from dell even cheaper at the moment you can save an additional 10% if you check out with paypal... also look up in google dell coupons perhaps you get lucky. i'am still hunting for the right sale on the s5 IS. hope it helps:D

mommyof3
08-20-2007, 06:55 PM
THANK YOU! this thread is great- I found it 3 days ago, lost it and just found it again. I am with the one who said to make this a 'sticky one'!
After sifting through pages of this thread two companies that I still haven't seen anything on are "topelectronicsdevice.com" and "digitalnerds.com" I have looked up on review lists and don't see them either- they are Yahoo E-commerce affiliated.... Any comments?:rolleyes:

SUITEFREAK
08-23-2007, 09:57 PM
I was going to buy a Nikon d80 & a buch of accessories from Amazon, but I saw several instances in which people would review their item and say that they were sold gray market goods. This makes me wary. Amazon does business with Adorama, B&H, Ritz, and others I've heard of, but there are a few that I haven't heard of.
Have any of you heard of the following: Ace Photo Digital, Cameta Camera (they are not on the front page first post), Wall Street Photo, or DBROTH?
What concerns me is that I think I'm buying this stuff from Amazon, but they are getting it from 3rd party vendors. Then *if* it turns out that they sent you a gray market item or misrepresented t or there's something wrong with it, does Amazon support you? Based on some of the reviews I read, people sometimes think they are ordering a Nikon Battery (for example) and end up getting sent a cheap generic; and it doesn't sound like they got lot of support from Amazon because they are posting that in their review. Any comments? Is it safe to order such products from Amazon?

SUITEFREAK
08-23-2007, 09:58 PM
I was going to buy a Nikon d80 & a bunch of accessories from Amazon, but I saw several instances in which people would review their item and say that they were sold gray market goods. This makes me wary. Amazon does business with Adorama, B&H, Ritz, and others I've heard of, but there are a few that I haven't heard of.
Have any of you heard of the following: Ace Photo Digital, Cameta Camera (they are not on the front page first post), Wall Street Photo, or DBROTH?
What concerns me is that I think I'm buying this stuff from Amazon, but they are getting it from 3rd party vendors. Then *if* it turns out that they sent you a gray market item or misrepresented t or there's something wrong with it, does Amazon support you? Based on some of the reviews I read, people sometimes think they are ordering a Nikon Battery (for example) and end up getting sent a cheap generic; and it doesn't sound like they got lot of support from Amazon because they are posting that in their review. Any comments? Is it safe to order such products from Amazon?

limeyx
09-04-2007, 08:11 PM
I was going to buy a Nikon d80 & a bunch of accessories from Amazon, but I saw several instances in which people would review their item and say that they were sold gray market goods. This makes me wary. Amazon does business with Adorama, B&H, Ritz, and others I've heard of, but there are a few that I haven't heard of.
Have any of you heard of the following: Ace Photo Digital, Cameta Camera (they are not on the front page first post), Wall Street Photo, or DBROTH?
What concerns me is that I think I'm buying this stuff from Amazon, but they are getting it from 3rd party vendors. Then *if* it turns out that they sent you a gray market item or misrepresented t or there's something wrong with it, does Amazon support you? Based on some of the reviews I read, people sometimes think they are ordering a Nikon Battery (for example) and end up getting sent a cheap generic; and it doesn't sound like they got lot of support from Amazon because they are posting that in their review. Any comments? Is it safe to order such products from Amazon?

ACE and "DBROTH" will rip you off. I advise you to stay well clear of them. I am in a dispute from Amazon with *both* companies right now over gray market lenses they sold me.

Stupidly, I did not realize that I was buying through a 3rd party when I clicked on the purchase button on amazon.

ACE sold me a Nikon lens with no warranty of any kind. I called to argue but they ignored me. Until I gave a negative feedback on amazon -- phone rang 10 mins later.

DBRoth sold me a sigma gray market lens (confirmed with Sigma)
There was no contact phone# on their invoice, so (again) I left a negative comment on Amazon -- same thing, phone rang 10 mins later.

"No idea how it could have happened. I bought the lens from Sigma myself"
Right. Still refused to give me a phone# and email to two different addresses bounces or is not replied to.

Eventually offered a return, but I dont trust these guys to then claim they never got the lens back.

Cameta has been fine.

Hopefully the dispute will go well with Amazon, but I doubt it will get them to stop using either company.

Buyer beware!

SUITEFREAK
09-04-2007, 11:07 PM
ACE and "DBROTH" will rip you off. I advise you to stay well clear of them. I am in a dispute from Amazon with *both* companies right now over gray market lenses they sold me.

Stupidly, I did not realize that I was buying through a 3rd party when I clicked on the purchase button on amazon.

ACE sold me a Nikon lens with no warranty of any kind. I called to argue but they ignored me. Until I gave a negative feedback on amazon -- phone rang 10 mins later.

DBRoth sold me a sigma gray market lens (confirmed with Sigma)
There was no contact phone# on their invoice, so (again) I left a negative comment on Amazon -- same thing, phone rang 10 mins later.

"No idea how it could have happened. I bought the lens from Sigma myself"
Right. Still refused to give me a phone# and email to two different addresses bounces or is not replied to.

Eventually offered a return, but I dont trust these guys to then claim they never got the lens back.

Cameta has been fine.

Hopefully the dispute will go well with Amazon, but I doubt it will get them to stop using either company.

Buyer beware!

Thanks for the response. I had a feeling that if I never heard of them before they were no good. :eek: I ended up buying a bunch of stuff off Amazon, but made sure to stick with well known companies with good reviews from reseller ratings and listed on the first page of this thread. Thank goodness I found this thread! I hope everything works out for you. Good luck!:)

Pixelwhip
09-05-2007, 02:33 AM
Hi Ken and othersl,

To add to what Ken said about the listings not necessarly conforming to their
given headings according to the below ratings:

RR = www.resellerrating.com (http://www.resellerrating.com) (Points out of 10)
SH = www.shopping.com (http://www.shopping.com) (Checks out of 5)
BR = www.bizrate.com (http://www.bizrate.com) (Points out of 10)

The Ok: - (All relatively good companies - just be cautious)
__________________________R R - SH - BR
4. JR Music World (http://www.jr.com) ------------6.67 (http://www.resellerratings.com/seller1649.html) - 4.5 (http://www3.shopping.com/xMR-j+r+music+and+computer+world~MRD-90030~S-1) - 9.1 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--17965.html)
5. Abes Of Maine (http://www.abesofmaine.com) -------------5.10 (http://www.resellerratings.com/seller2003.html) - 4.0 (http://www3.shopping.com/xMR-abe+s+of+maine~MRD-7753~S-1) - 8.0 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--23580.html)
8. Adorama (http://www.adorama.com) ------------------6.50 (http://www.resellerratings.com/seller1759.html) - 4.0 (http://www3.shopping.com/xMR-store+adorama~MRD-9391~S-1) - 8.5 (http://www.bizrate.com/ratings_guide/cust_reviews__mid--22495,prerd--1.html)

Ken[/quote]

I've ordered from the above three dealers at various time and have always received excellent service, delivery and product was just as expected in sealed boxes.

Ordered my Fuji S2 Pro along with a couple of lenses from J&R just great;
Ordered extra battery trays for the S2 from Abes just great;
Ordered a third Nikon lens from Adorama just great;
Ordered my 70-30 Nikon VR lens from J&R again just great!

So the rating places don't always necessarly give a true story and I might ad that in each of the above orders I also got the best deal I could find with no hassels!! :D

Pixelwhip
09-05-2007, 05:44 AM
Put their necks in a Noose!

Most every state has a, 'Bureau of Weights & Measures', and within the bureau is the, 'Consummer Fraud Division' and they will take action especially if there are severas complaints about one place so this and other forums do serve a purpose by keeping each other informed!

limeyx
09-05-2007, 11:07 PM
Put their necks in a Noose!

Most every state has a, 'Bureau of Weights & Measures', and within the bureau is the, 'Consummer Fraud Division' and they will take action especially if there are severas complaints about one place so this and other forums do serve a purpose by keeping each other informed!

Yes, I have already requested the paperwork from New York, but I had to leave a voicemail with my address, so hopefully they will get it out to me.

I also had to return a lens to Abe's of Maine (really New Jersey!)
They seemed to be ok with the Nikon stuff (except trying to perpetually upsell me, and lying about the Nikon products -- I have written a letter of complaint to Nikon)

But they dont seem to sell US versions of sigma lenses and tried to pawn off a gray market lens on me.

Seems like this is the inevitable result of "Capitalism gone wild" where none of the sellers really cares what they are selling, and buyers are so focused on "getting the best price" that we overlook this crap and allow it to continue.

Amazon is not keen to discipline its vendors, but kind of makes a show of "looking into it" -- after all, they make plenty of $ from these guys, and in this day and age, what's really going to happen to Amazon in the worst case? practically nothing.

I dont necessarily object to gray market stuff, as long as it's advertised that way up front, and I know the tradeoff I am making. In my case, all products were advertised as genuine US versions and were not.

And Abe's will tell you your Nikon only comes with a "demo" battery that's good for 4 or 5 shots, and you have to buy their (more expensive) no-name battery that's much better.

And that your SD card is way too slow, and "will just generate error files"

These people (Abe's) are evil and I say stay away -- plenty of people are likely happy as they get a good price, but do they realize they are often getting taken for a ride?

This is getting worse than the used-car market.

David Metsky
09-06-2007, 08:03 AM
So just buy from people who are trustworthy, like B&H, and don't worry about all of this. :)

limeyx
09-06-2007, 04:56 PM
So just buy from people who are trustworthy, like B&H, and don't worry about all of this. :)


Well, in my case I basically was -- I *thought* I was buying from amazon.
But in relatively small letters on the order, it suddenly said "Provided by ACE (hole) Digital Photo club"

Now obviously, I could probably have intuited that Amazon might not be in the business of selling lenses, and I could have checked my order more carefully before I hit the commit button.

But if I buy something (non-used) from an Amazon website, I think I am entitled to the same service/standards (or lack thereof) as I get with amazon.

Indeed, this is what their policy states, so I ought to get my $ back.

Apparently Amazon is more interested to keep the money coming from these fraudulent sellers than actually trying to fix the problem.

And even if they were to get forced out of business, the same people would just start a new company and do the same thing ...

edge
09-23-2007, 10:43 PM
I read about half of the threads and I heartily concur with using B & H . Most of my purchases are from them. I got stung about four or five years ago by one of the firms on your list. Never again. I do order some from Amazon, but only when Amazon is the seller. I have been buying from them for over 12 years and never have had a problem. Most recent purchase from them was the 430x flash. No sales tax and shipping free.

barryindallas
10-02-2007, 07:48 PM
Hey everyone,
Last Friday I purchased a camera from this site and a few hours I got an e-mail to verify my order. Once I did, I got a phone call telling me the Fuji S8000FD I ordered was a European model and didn't take AA batteries like the US model (huh?) and I needed to buy a lithium battery (not included) and I really really needed the extra cost 5 year warranty for $75 extra. I refused and after 10 minutes they finally gave up. Monday I got another e-mail telling me my credit card number wasn't good:( I sent back an e-mail telling then FORGET IT!!
James (a frequent poster on here) did investigate them and found out they have been written up numerous times by the BBB for selling damaged or re-furbished merchandise and high pressure selling tactics. Thanks to James, I learned, investigate before you buy.

edgary
10-04-2007, 11:12 AM
"I have not listed stores like Circuit City, Best Buy, Wal-Mart, Staples, Dell etc. as these stores are well established, well known retail stores.
I consider them to fall in the above category."

That's too bad because those are comparisons that are made all the time by buyers - should I buy from a store like Crutchfield versus a camera shop and how does their customer service, etc compare ? What difference does it make whether Crutchfield (and Best Buy etc) and B&H Photo are different types of store if people can buy the same camera from them ?

I agree. But most of all because not a lot of people know about Crutchfield, as opposed to the very well known Wal-Mart, Best Buy, Circuit City and even Staples.

I strongly agree that it should not matter that the store is not focused only on camera equipmment, but I am assuming this is not the case as you mentioned Wal-Mart and such as available but not included in the list.

I would like to present a case here for Crutchfield (just for the record, I am in no way associated with the store, I just happened to have bought a couple of times from the, and I would not doubt placing another order with them) as I have had amazing experiences, especially with their customer support, when buying or even asking them about some equipment. However, they are by no means as well known as the stores I mentioned before, and this is more evident here on the west side of the country.

To support my case, I will note that there have been at least five recommendations just in this thread to purchase from them and at least one other person asking for it to be included in the list. Also, I will post links to the store's reviews in shopping.com (http://www.shopping.com/xMR-store+crutchfield~MRD-9231~S-1) and resellerratings.com (http://www.resellerratings.com/store/Crutchfield).

Finally, I want to apologize if this came out in an offensive way. That is certainly not my intention. I should have started by thanking you for this great thread that has definitely helped me, and let you know that my plan was not to diminish your work. Quite the contrary, I believe this would improve the list, and the options that it gives to us potential customers.

webby
10-12-2007, 09:20 AM
I just learned the hard way STAY AWAY FROM BROADWAYPHOTO.COM :(
They claim the camera is in stock on the website, and then send you an email saying it's out of stock (while it still says in stock on the website), and then charge you for the camera even though they haven't shipped it or anything. I wonder if they even have any cameras at all??

Anyways I ordered from Amazon and received it in a timely manner, it seems to be in good condition. So A+ to Amazon. I usually use Newegg and they've always been A+++, not really sure why I went with Amazon, but anyways both are reliable.

TheWengler
10-12-2007, 10:25 AM
They claim the camera is in stock on the website, and then send you an email saying it's out of stock (while it still says in stock on the website), and then charge you for the camera even though they haven't shipped it or anything. I wonder if they even have any cameras at all??

Beach Camera has done that too me too. I just asked for a refund, which wasn't an issue and ordered from someone else.

macsareawesome
10-15-2007, 11:05 AM
Is 86photovideo.com a good store? I think I may already know the answer :(, but I wanted to make sure.

henryp
10-17-2007, 10:26 AM
Resellerrating.com (http://www.resellerratings.com/)is THE PLACE to got for the answer to almost any,"Is XXXXXX legit?" question.

whubble
10-29-2007, 04:44 PM
I had a near bad experiece with a company called "thedigitalnerds.com." I researched them right after I signed up on their website and boy was I quickly enlightened to their tactics. According to what I read, they sell you a product very inexpensively then attempt to strong arm you into purchasing additional accessories which are severely overpriced. In some instances, if you fail to accept their sales tactics, they cancel your order or notify you that your order is on backorder and you should cancel it.

Is this type of activity common in this market?

I feel like such a naive shopper when it comes to this stuff.:eek:

David Metsky
10-29-2007, 05:32 PM
Is this type of activity common in this market?
If you read this thread (all 23 pages of it :eek: ) you'll see that it is pretty darn common if you try to buy from these fly-by-night scam operations. Stick with the reputable places and this will never happen.

gib786
10-29-2007, 05:51 PM
if any of you guys are from the uk (like me) then i have to reccomend cameras2u.com as i purchased my s6500fd from them and it was one of the easiest transactions ever. ordered it in the early hours of monday morning and had it the next day, worked out to be the cheapest price in the country including next day courier delivery (which was only £5!)

rainbo
11-12-2007, 01:04 PM
This is absolutely a scam. I just canceled an order with them this morning after visiting another site. We placed our order yesterday, got a call this morning telling us that in order to complete processing our order, we needed to discuss their $30 coupon for a battery, I told them that I didn't want to purchase anything else and before I could get the phone hung up good, I got an email stating the item was out of stock. I called the company back and canceled the order, and called the credit card company to stop payment.

To make matters worse, I spoke to the guy this morning and told him of my concerns and he blamed all the bad press on the internet on their competitors. What a load of bull! Save yourself time and money, not to mention a lot of headaches and AVOID THIS COMPANY.

barryindallas
11-12-2007, 02:17 PM
Bump,
Rainbo, I feel your pain, I'm putting my thread from last month to the top because you went through the same sort of scam as myself and the Fuji s8000 is a hot item. I repeat There is NO...NO difference between the US and UK versions of this camera, they use the same batteries.fotoconnection.com is a BIG no for me


Hey everyone,
Last Friday I purchased a camera from this site and a few hours I got an e-mail to verify my order. Once I did, I got a phone call telling me the Fuji S8000FD I ordered was a European model and didn't take AA batteries like the US model (huh?) and I needed to buy a lithium battery (not included) and I really really needed the extra cost 5 year warranty for $75 extra. I refused and after 10 minutes they finally gave up. Monday I got another e-mail telling me my credit card number wasn't good:( I sent back an e-mail telling then FORGET IT!!
James (a frequent poster on here) did investigate them and found out they have been written up numerous times by the BBB for selling damaged or re-furbished merchandise and high pressure selling tactics. Thanks to James, I learned, investigate before you buy.

rainbo
11-12-2007, 06:48 PM
Sorry to hear that you got taken too, Barry. I've learned my lesson as well. ALWAYS research before you buy and only buy from reputable companies. I just purchased the same camcorder from www.bhphotovideo.com and will be receiving it in 3-5 days. I've dealt with them before, but I figured if I could save $80, why not?

When I called returned "Todd's" phone call this morning, I had already done a bit of research and figured I'd be strong armed by him. I quickly let him know that I had no interest in buying anything else from them and I told him about what I had read on the internet. He was very short with me, snotty even, and he told me that they were perfectly aware of what their 'competitors' were saying about them and doing to their business on the internet. What a line of BS he tried to feed to me. I even asked him if I was going to get an email stating that the camera was on back order after hanging up the phone and he said he had checked and the camcorder is in stock. It wasn't ten minutes after hanging up the phone that I received the email stating that they were out of stock. I'll never, ever do business with that company, and I will definitely research from now on.

Pass along the news to everyone you know about not doing business with these people.

barryindallas
11-12-2007, 07:24 PM
Rainbo,
I came across the mega "deal of the century" The Fuji s8000" at over $100 less than it's lowest competitor and it got a ***** rating when a trusted store rating site pricegrabber.com gave the same store a 1/2 * These high ratings are usually posted only on the store site itself probably by employees of the store. fotoconnection just pissed me off because they knew nothing about the camera they were selling...at all!!! I trust them as much as the guys who say I've won the Nigerian lottery.

JSC
11-19-2007, 09:14 PM
What a great site and thread. Too bad my husband ordered a camera from Infinity Photo without looking here first. It has turned out to be the worst birthday present ever! What a bunch of fast talking scammers! They sent the camera we wanted with a BUNCH of other expensive crap we did not, so he sent it back. They charged a $170 re-stocking fee. We disputed with our credit card. They called Infinity who just told them it was a re-stocking fee, so they re-instated the charge. I have gone the rounds with both my credit card and several reps at Infinity. Any other advice? What else can I do? Thanks so much!

jcanon701
11-19-2007, 10:26 PM
Can someone give me some more feedback on BUYDIG.COM ?

i've been really tempted to buy from that website because their prices seem to be the lowest

jcanon701
11-20-2007, 05:04 PM
I just checked yesterday on BUYDIG.com for a canon rebel xti body, and it was $550, now the lowest price went up to $562

why are the prices changing? that doesn't look like a good sign

barryindallas
11-20-2007, 05:09 PM
I just checked yesterday on BUYDIG.com for a canon rebel xti body, and it was $550, now the lowest price went up to $562

why are the prices changing? that doesn't look like a good sign

Jcanon
Looks like they have a great rating
http://www.resellerratings.com/store/BuyDig_Beachtr

hattrick58
11-25-2007, 06:56 PM
Hi Ken, I came across these guys while looking for a D80. I didn't see them on your list, maybe I missed them, maybe they changed their name. Here's some info:

http://www.resellerratings.com/store/Digital_MegaStore

http://www.bizrate.com/ratings_guide/cust_reviews__mid--32235.html
(Only one review so far).

http://www.epinions.com/pr-Online_Stores_Services-Digital_Mega_Store/display_~reviews

Regards, Hattrick

henryp
11-28-2007, 07:47 AM
These high ratings are usually posted only on the store site itself probably by employees of the store.
It's true that some rating sites are less careful than they should be about such shenanigans, but I know from long experience that Reseller (http://www.resellerratings.com/) is quite vigilant in this regard and their ratings are reliable and trustworthy.

Ballgofar
12-27-2007, 11:39 PM
Why is this not stickied?

Ofna1
02-19-2008, 01:08 AM
Does any one know if these people are any good ? I am looking for a D80 and they have the D80 Body only for $299 , is this for real ????:D

TheWengler
02-19-2008, 01:36 AM
Does any one know if these people are any good ? I am looking for a D80 and they have the D80 Body only for $299 , is this for real ????:D

What do you think? That body goes for $750-800 everywhere else. :rolleyes:

henryp
02-20-2008, 07:57 AM
Does any one know if these people are any good ?

Maybe you missed the NUMEROUS suggestions to check folks like this in resellerratings.com? If you had, you'd have found THIS (http://www.resellerratings.com/store/RazzPhoto).

SANJU
02-20-2008, 10:00 PM
i am from india......
1)is there any good site from which i can get a camera with international warranty.from usa..50$ is the shipping charge to india from usa Still it is profitable than in india....also much more models to choose from.....
2)can i buy a used SLR from thses sites with confidence,given the rating given there for the camera is good?
BTW are any of u planning to sell urs?:)
please help....

Philly1980
03-03-2008, 10:01 AM
Last week I received my D300 (http://www.jr.com/JRProductPage.process?Product=4195868) from J&R and had no problems with the order.
In fact, I've been a long time customer, dating back to the days when I lived in New York City and would shop in the store. Since I've moved away, I just shop online. Never had a problem and their customer service has always been helpful.

If you are ever in lower Manhattan, check them out...definitely a NY experience. :cool:

Just my $.02.

barryindallas
03-03-2008, 10:07 AM
My first internet purchase was from them, very helpful and fast shipping. I avoid any business that sends you an e-mail asking you to call them back,most of the time it's an attempt to get you to buy things you don't want or need.


Last week I received my D300 (http://www.jr.com/JRProductPage.process?Product=4195868) from J&R and had no problems with the order.
In fact, I've been a long time customer, dating back to the days when I lived in New York City and would shop in the store. Since I've moved away, I just shop online. Never had a problem and their customer service has always been helpful.

If you are ever in lower Manhattan, check them out...definitely a NY experience. :cool:

Just my $.02.

bauerman
03-03-2008, 10:18 AM
Can someone give me some more feedback on BUYDIG.COM ?

i've been really tempted to buy from that website because their prices seem to be the lowest

Buydig.com and BeachCamera.com are actually the same company/people and they are top notch. Easily the equal of B&H in my book - with usually lower prices than B&H. Buydig and Beach also generally have a free shipping option on most items which is a great option if you are not needing the new toy within the next couple of days.

Do not hesitate to deal with either company.

outpost05
03-12-2008, 10:13 AM
If Buydig.com and BeachCamera.com are the same company is there any reason to order from one Web site as opposed to the other?

bauerman
03-12-2008, 10:34 AM
If Buydig.com and BeachCamera.com are the same company is there any reason to order from one Web site as opposed to the other?

Not really - just go with whichever has the product that you want for the lowest price and the lowest shipping. Both offer free shipping on a ton of orders.....love that.

TFitch85
03-13-2008, 06:15 AM
I was in a rush so i didnt have time to look through all the pages here, but has anyone ever used www.digicombos.com ???

My brother called me and asked if I had ever heard of anyone using them. He saw an ad for them in several photo magazines (Popular Photography, Shutterbug, etc.)

He's looking to get a D80 and saw that they had a package that comes with the D80 body, 18-135mm lens, 70-300mm VR, a wide angle lens, filters, lens cleaning kit, 2 gb memory card, usb card reader, external flash(probably like a sigma or something), table top tripod, full size tripod, soft camera bag, and hardshell camera case. I think thats all he said came with it. But this is all supposed to be for $1299.99

Now when I bought my D80, I bought from ritzcamera and paid just about this much for the d80 and 18-135mm lens kit. Thats all that came with mine.

Has anyone bought from digicombos.com or known of anyone who has? I'm wondering if this is all legit. This is supposed to be all BRAND NEW gear, nothing refurbed or anything. And I would imagine that if a lot of big Photo mags are printing their ads, they might be legit. I want to help my brother find a good deal, but I dont know if its worth the risk of being screwed over to get a few extra accessories. Please help.. Thanks

bauerman
03-13-2008, 07:11 AM
I was in a rush so i didnt have time to look through all the pages here, but has anyone ever used www.digicombos.com ???


They have a reasonable overall rating on resellerratings.com, but it is only based on a small number of customers at this point. In reading through the ratings I would steer clear of them if it were me. For one thing I hate 'packages' or 'combos', as this company calls them. They are simply a sales technique to get a bit more money out of a consumer for crud they generally will not use. Buy your items individually and get good quality items with each purchase that you will actually USE. Tabletop tripods are not something I'm using on a daily basis!

Maybe more importantly though is the fact that they seem to be one of those companies that will not process your order until they have called you back for some apparently legitimate reason (CC security code, etc...) and then use that call to hard sell you accessories to your already bulging 'combo'. I will not deal with companies that have practices like this. I want to place my order, give them my card and then they ship what I asked for - nothing else.

Go with these guys:

www.beachcamera.com
www.buydig.com