Many from the fredm photo forum (lots of pros) mention them as where they originally purchased it - as if its the site of choice.
I've made 3 purchases from them in the past 30 days, all very smooth. No slick sales techniques.
Note: I got a Mack warranty from them for 1/2 the price of most other sites. I called Mack to confirm that its the correct one and they said "Oh, BH is one of our biggest volume customers, very very reputable. We don't restrict our end-prices so its very reasonable that they can offer it for that"
So, BH is passing the savings on to the customer. We're talking $79 for 3 year warranty extension for my $1450 purchase, instead of between $149 and $179 at several other sites FOR THE SAME THING!
I called them and they were fast, polite, and informative. Also; my product arrived promptly - no delay for bogus credit card issues ....
As you might gather, they're getting all my future business provided they have it in stock (they were out of stock on my lense of choice until October). Even there - they didn't try stringing me along or selling me something else.
I've decided to return the semi-hard leather camera case I got so we'll see how they are on returns, but I would be very very surprised if they don't simply take it back without a hitch.
One other thing - many of the on-line places I've noticed have a great starting price, say for a lense, then try selling some sub-standard add-on for 50 to 300 % higher price than it's worth. For example; some New Jersey outfit had a better price on a lense (marginally better) but they wanted $60 for a General Brand filter. Where BH sold the same sized filter of B & W Brand (supposed to be top quality) for $25. When I called that NJ outfit, they said "oh, that filter's on sale now" and quoted $15.
So; tough to find an honerable online place but good to keep them once found. I believe their management understands that too.
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Canon 20D
Canon Lenses 135L f2.0, 50mm f1.8, 18-55mm kit
Tamron 28-75 f2.8
Sigma 70-300 f4 - 5.6 APO DG
Other 580EX flash, Expodisc, carbon fiber monopod
Last edited by eastbluffs; 07-26-2005 at 12:33 PM.
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