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  1. #1
    Join Date
    Apr 2005
    Posts
    2

    E-300 problem downloading to PC

    Hi, I'm hoping that someone out there can help me with this problem.

    I purchased an E-300 digital SLR during a trip to the US last week, and took a number of photos during the remainder of the trip. On returning home I loaded the Olympus Master software on my PC (Windows XP Professional, 2.53 gHz P4, 1G of ram), and attempted to download the photos by USB cable. When I plugged in the USB cable and switched the camera on the computer recognised the new hardware and attempted to load a driver - however the error message "An error occurred during the installation of the device. The data is invalid" came up. 'Device Manager' shows a yellow exclamation mark indicating a driver problem, but provides no details (just the notation that no driver is required or installed for this device). I selected 'reinstall drivers, and tried both from the CD and internet, but just got the same result. I then opened Olympus Master and attempted to download the pictures anyway, but just got an error message "The software is unable to find an Olympus digital camera connected to a USB port on your computer." I've tried rebooting, reinstalling the software, and have searched all the documentation - all to no avail. Grateful if anyone has any ideas.

    Thanks.

  2. #2
    Join Date
    Apr 2005
    Posts
    2

    Problem Solved

    All fixed - I must have mucked up the installation.

  3. #3
    Join Date
    Jan 2005
    Location
    Japan
    Posts
    1,068
    Quote Originally Posted by Kazablanka
    All fixed - I must have mucked up the installation.
    Glad to hear you got it fixed. A couple of suggestions:
    1. Try using a dedicated card reader; downloads are faster.
    2. Particularly if you start shooting RAW, ditch Olympus Master and try either RawShooter Essentials (for free), and/or Olympus Studio or one of the other for-pay programs available.
    "...and only the stump, or fishy part of him remained."
    Green Gables: A Contemplative Companion to Fujino Township

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