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  1. 08-21-2008, 04:40 PM #1
    rodan
    rodan is offline Junior Member
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    Cool Sony Alpha a100 camera error code 0x31 ??

    Hi,

    I have a Sony Alpha a100 and it has been working fine until 2 days ago!

    I was taking a picture using the built in flash and the flash didn't go off and there was no picture taken. Instead, "camera error code = 0x31" appeared on the screen.

    I proceded to reset the camera but the flash still won't go off but the camera still takes pics that do not require the flash.

    I called sony support and they were no help other then to send it in to a service centre to have it looked at.

    Does anyone have advice that would help??

    Thanks!!
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  2. 08-21-2008, 06:31 PM #2
    dr4gon
    dr4gon is offline Senior Member
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    Seems like it's happened to a few people that I read of when googling for the error code 0x31. Could be a hardware issue. Can you get it exchanged? Have you tried getting the latest firmware update?
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    Canon 7D - 5D | 550EX - 430EX II - (2) PW FlexTT5 | 24-105 f4L | 70-200 f2.8L IS | 100 f2.8L IS | 50 f1.8 II
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  3. 08-21-2008, 07:43 PM #3
    DonSchap
    DonSchap is offline Senior Member
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    This kind of specific issue should be second nature to SONY support ... not a shrug. Heck, they built the error code into the camera software ... right?
    Don Schap - BFA, Digital Photography
    A Photographer Is Forever
    Look, I did not create the optical laws of the Universe ... I simply learned to deal with them.
    Remember: It is usually the GLASS, not the camera (except for moving to Full Frame), that gives you the most improvement in your photography.
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  4. 08-21-2008, 08:03 PM #4
    rodan
    rodan is offline Junior Member
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    That's what I thought!!

    Calling Sony support should be at least a little helpful and have some idea of what the code means.

    I will try the firmware update as my firmware is 1.0 (an update is long overdue).

    Thanks,
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  5. 08-21-2008, 09:01 PM #5
    DonSchap
    DonSchap is offline Senior Member
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    Cool Updates are critical ... not optional

    Yes, mine is ver. 1.04 ... get 'er done!
    Don Schap - BFA, Digital Photography
    A Photographer Is Forever
    Look, I did not create the optical laws of the Universe ... I simply learned to deal with them.
    Remember: It is usually the GLASS, not the camera (except for moving to Full Frame), that gives you the most improvement in your photography.
    flickr® & Sdi
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  6. 09-07-2008, 04:51 PM #6
    rodan
    rodan is offline Junior Member
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    I finally got around to updating the firmware and the problem is still there,

    It is supposed to be a common problem but I can't find any info about it on the net.

    I guess I will soon be taking it in to Sony for service!!

    I want to thank everyone for their help!!

    THANK YOU!
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