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  1. #1
    Join Date
    Sep 2004
    Posts
    10

    camera extended warranties--help?

    Hi Everyone!
    Thanks to everyone's thoughtful advice in the different forums, I am ready to purchase a digital camera (Either the FZ10 or FZ20). I definitely want the kind of warranty that Ritz camera sells (ESP--no questions asked, even if I fell and the camera broke, etc.) but am wondering does any other company that is reputable offer this type of warranty? So far, my research tells me no, but perhaps some of you have experience to the contrary?
    Thanks!
    Anna

  2. #2
    Join Date
    Sep 2004
    Posts
    266
    IMHO thas a waste of money, its a con m8 !
    whatever they tell you its B/S
    u get yrs warranty anyway
    get insurance instead..

  3. #3
    Join Date
    Sep 2004
    Posts
    10
    I've tried checking into insurance online, but so far all I can find for digital camera insurance is sold in the UK for people who live there (I am a US resident living outside of the US for a bit). Any ideas? The only reason I'd like to get a policy that covers damage caused by accidents is that I have had to use it 2x already on my SLR due a few unfortunate events so I'm afraid I won't be able to afford repairs or a new camera--especially with a digital! Either way I suppose it's a risk. . .
    Anna

  4. #4
    Join Date
    Sep 2004
    Posts
    10

    I got the FZ20

    Just to let you know I got the FZ20 w/o the extra warranty. Hope all goes well with it. I am excited to start using it!
    anna

  5. #5
    Join Date
    Jul 2004
    Location
    Formerly South Wales. Now South Carolina.
    Posts
    7,147
    Just be careful. In a year's time there'll be a new camera out that'll cost less than you paid for this year's model.

    Camera insurance/warranties are a fiddle anyway. Case in point - the 3 year insurance/warranty thing for a GBP 80 digital costs more than the camera!

  6. #6
    Join Date
    Aug 2004
    Posts
    243

    Odd that

    Quote Originally Posted by Rhys
    Camera insurance/warranties are a fiddle anyway. Case in point - the 3 year insurance/warranty thing for a GBP 80 digital costs more than the camera!
    Rhys makes a good and valid point about next year's model but I feel that doesn't really deal with the issue because I'd guess most people don't buy a new camera every year. Looking to cover your camera against damage or loss or failure might therefore be the sensible thing to do.

    But the trouble is that different parts of the world treat these things differently. For instance, here in the UK, you get a 12 month guarantee. Full stop. If the camera fails of its own accord in that time, you'll get it repaired for nothing. A lot of the bigger retailers may not even bother with the repair option and will simply replace it there and then once you've shown the original receipt. That's what they legally have to in the first 28 days after purchase in any case.

    Of course, you can take out extended warranties which commence on the first day of the second year after purchase. At that point, Rhys's comments make sense. If your warranty costs the 80+ he mentions, then you could say that's 80+ towards the cost of the latest model. But that would be your choice.

    It's a fact that most things electronic will fail in the very early days, if they're going to fail at all. So for that side of the thing, you probably will be OK without the extended warranty. However, a camera is also a part-mechanical item and you may feel more comfortable with the knowledge that you do have such a warranty.

    As for accidental damage or loss of some sort, then again, here in the UK, your very typical household contents insurance will cover you for that, automatically, almost no questions asked. Unless it's over 3,000 in value as a single item, you don't even have to declare it as a separate item on the schedule. You'll only have to pay any excess that you've agreed when the policy is taken out.

    That is certainly true with my own insurers - a major High Street bank - and from some research I had to do a short while back, it's true of most. However, just in case yours IS different, you should check with your own insurance company about such things.
    Bob Patterson

  7. #7
    Join Date
    Jul 2004
    Location
    Formerly South Wales. Now South Carolina.
    Posts
    7,147
    Quote Originally Posted by judge9847
    It's a fact that most things electronic will fail in the very early days, if they're going to fail at all. So for that side of the thing, you probably will be OK without the extended warranty. However, a camera is also a part-mechanical item and you may feel more comfortable with the knowledge that you do have such a warranty.
    This is my experience. Electronics are either DOA or they work decently for quite a while. The only exception was my fax machine which broke after only 4 years usage. That was so disappointing in terms of cost/usage that I never bought another fax. A standard example would be my last hard drive - bought it, plugged it in and it was DOA. Took it back and had it changed.

    In photography, I've tried a number of cheap digitals that I thought would be good to toss into my pocket when cycling - none were anything other than DOAs though. About a decade ago, I had a Pentax Super A. Now that was a disaster from beginning to end. The first one had a broken depth of field preview lever. The replacement had a short circuit that meant a battery would last only 3 days. That was repaired and I still didn't get more than 6 to 8 weeks out of a battery. In the end, I sold it for a knockdown price just to get rid of it. I've since heard only bad things about Pentax electronic cameras but only good things about their manual, mechanical cameras (K1000 etc).

    Back in my days studying computer components, it was a rule of thumb that electronics had a bathtub effect with high failure at the beginning and end of a 10-year period. Anything that lasted past 10 years was liable to last forever.

    I can honestly say that I have never bought insurance for anything that ever turned out to be worthwhile. I had a couple of instances where I needed to claim on the insurance and in each instance the insurance company had to be sued in order to enforce their contracts with me. I just don't bother buying insurance now. It's not worth the hassle of suing the companies because by the time I've got my claim settled plus damages plus lost earnings plus costs, it just works out better not to bother in the first place.

  8. #8
    Join Date
    Aug 2004
    Posts
    16
    I know that the American Express Blue card has a benefit where it supposedly extends the Manufacturers warranty of what you buy with your Blue Card, to one extra year (with restrictions on what products are eligable for this).

    Some other credit cards might do this also.

  9. #9
    Join Date
    Jul 2004
    Location
    Oakland, CA
    Posts
    1,205

    My thoughts

    I only buy the extended warranty on things that are really cutting edge. I got it on my TiVo w/DirecTV back when it came out. Of course it never died. I just bought a Sony Grand WEGA TV (which costs a bundle) and I figure any repair to the TV will cost more than the extended warranty (which I got at a discount, fortunately). As for cameras, I consider them to be disposable and would rather buy another one if it needed major repairs.
    Jeff Keller
    Founder/Editor, Digital Camera Resource Page

  10. #10
    Join Date
    Sep 2004
    Posts
    52

    Cool counter example

    I'm about to have my PDA replaced for "free" because one of the button's stopped working after 2.5 yrs (three year warrantee). Best Buy (and I believe no circuit city) have a 'it breaks you get full credit towards a current model'. They also will clean it (more important for video recorders). Its a cost trade off. These are slightly different warrantee's than the ones described above and the costs are quite a bit lowerer. Also, in the states, Panasonic has only a 90 day labor guarantee. I think its a flat$100 fee to fix anyting after the first 90 days. Of course the parts are free.

    Bill

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