i gave my A95 to canon last week for e18 service. how long will it tkae?

should i buy a new camera?

Rex, there hasn't been a shred of any evidence to back up what you are saying. I'm bumping this thread so the new "e18" people don't have to post new threads on the main page.

Add the Powershot A75
 

Yes, add the Canon Powershot A75 to your list of malfunctioning digital cameras. I've owned mine since 2004, and just last night it started to focus weird. I switched to the viewing mode to delete a number of horribly out of focus images. Upon attempting to shut off the camera, it beeped and displayed the E18 error, before shutting off completely, and for good. I removed the batteries and replaced them, but to no avail. Canon says this is because of on "internal error with the shutter mechanism", and has asked me to ship them my camera and they'll "fix" it. From what I read here, it seems wiser to just upgrade and buy a new camera...what say you?

If it's free. then send it in for repair. Once it's fixed you should be good to go. If not then give it to me, and I'll send it in. I never pass up a free camera;) The A75 is still one of my favorites. Looks like Canon is extending the warranty period for E18 problems.

E18 Error
 

For what it's worth, I work for Trader Publishing (you know, Auto Trader, Truck Trader, etc). We currently upgraded to a different manufacturer because our Canons were failing. Out of the ten A60's we replaced, seven of them had the E18 error. We've also had to replace one A75 and A85(?) because of the same error. It just would randomly appear and sometimes disappear. Reading about the reset, though, I think I might give that a try on the couple we have left.

Hi, i never owned a digicam before and since a couple of weeks im looking for one, I did a web research and i decided a Canon budget A series Camera would be great, i read some good reviews about the latest models and some good user reviews and also read shortly about e18 errors but didn´t care too much, finally wanted to see the camera personally in a store, it´s weird that i almost coudn´t find it anywhere in the most important shoppings and specialized stores in Buenos Aires where i live, there were a lot of Sony, Nikon, Casio but Canon was hard to find what is weird since Canon is a widely known brand, finally I found a store with them which was really big and had a lot of brands, but i actually only found this models on sale at reasonable price in the internet, then i found in the web a lot of forums, and user reviews also in spanish, complaining about previous A Canon models and e18 errors, it is not only this thread and what concerned me is that most of these errors happened after warranty expired, it was a pattern to see the first 10 or 20 user reviews speaking wonders of the camera and the last 20 mostly complaining about e18, i found another pattern in this thread, many people wether support not only their canon cam but the additional ones they bought or knows from friends or has good opinions from digicams sellers, or they confirm e18 errors not only for their digicams but for others they bought or from sellers who aknowledges many e18 errors, so i think there may be bad batches sent to some areas. I still don´t know if to buy Canon, I really don´t want to risk buying a 1 or 2 year product, but when comparing i realize there is really not much competition as good options, it´s a real shame, does anyone know if Canon fixed this problem in recent A models?

Database tracking E18 errors
 

Hello-

I have created a database to track the number of E18 errors that people are experiencing on various Canon camera models. If you could take a second to enter your story at http://www.bitnet.cx/canon.html that would be very helpful!

There are stats calculated live to show which cameras are showing the error the most. Hopefully this can provide some solid evidence to mention when you are talking to Canon customer service...

thanks! -skot

E18 confirmed, absolutely...
 

I second that, above, in reply to the avid defense of Canon's non-culpability for all the E18 errors. I saw elsewhere someone suppose this was just a rumor-generated claim by someone out to get Canon.

I'm sad to say, I can confirm first hand that this is not at all so.

I've used Canon products for years. I have two Canon printers, a Canon scanner, and more than one pre-digital era Canon cameras. I've always thought them fine products.

But our Powershot S80 -- excellently designed in so many ways -- developed the E18 error after just ONE month of use. And yes, we purchased it in 2005. December 2005, in fact.

I can appreciate brand loyalty. But as someone who has a $400+ camera that's now useless, I'm mad enough to be annoyed by such a passionate defense of what's clearly a poorly designed product. I'm more skilled than average with technical devices. And as primary user of the camera, I know for a fact it wasn't misused in any way. Yet, the error manifested... while the unit sat in it's protective case on a shelf, in the off position. So you tell me... what part of this problem am I imagining?

This, by the way, in the same year that we had a Canon Elura 50 digicam develop what is now known widely as the infamous "remove cassette" error, also fixed under warranty only to return two weeks after getting back the camera (that's more than $600 down the tubes... we gave up on pursuing another repair on that one).

I don't know what's up with Canon. We had exceptional experiences with their customer service in dealing with all this. But the products themselves, unfortunately, fall clearly below what was formally a high-quality standard.

It only adds insult to injury to come to Canon's defense over these issues, no matter how well intended. :mad:

E18 confirmed, absolutely...
 

I second that, above, in reply to the avid defense of Canon's non-culpability for all the E18 errors. I saw elsewhere someone suppose this was just a rumor-generated claim by someone out to get Canon.

I'm sad to say, I can confirm first hand that this is not at all so.

I've used Canon products for years. I have two Canon printers, a Canon scanner, and more than one pre-digital era Canon cameras. I've always thought them fine products.

But our Powershot S80 -- excellently designed in so many ways -- developed the E18 error after just ONE month of use. And yes, we purchased it in 2005. December 2005, in fact.

I can appreciate brand loyalty. But as someone who has a $400+ camera that's now useless, I'm mad enough to be annoyed by such a passionate defense of what's clearly a poorly designed product. I'm more skilled than average with technical devices. And as primary user of the camera, I know for a fact it wasn't misused in any way. Yet, the error manifested... while the unit sat in it's protective case on a shelf, in the off position. So you tell me... what part of this problem am I imagining?

This, by the way, in the same year that we had a Canon Elura 50 digicam develop what is now known widely as the infamous "remove cassette" error, also fixed under warranty only to return two weeks after getting back the camera (that's more than $600 down the tubes... we gave up on pursuing another repair on that one).

I don't know what's up with Canon. We had exceptional experiences with their customer service in dealing with all this. But the products themselves, unfortunately, fall clearly below what was formally a high-quality standard.

It only adds insult to injury to come to Canon's defense over these issues, no matter how well intended. :mad: