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garryefc
05-30-2005, 09:25 AM
while i was using the camera yesterday it shut down and the words lens error appeared on the screen,the camera works fine but as soon as you zoom over half way it shuts down..........any ideas?

garnold
05-31-2005, 04:04 AM
I discovered the same problem with my camera within 80 shots of opening the box. When I zoom to about 80%, the camera displays the lens error and shuts down. Since it is still within 30-days of purchase, I will be sending my camera back to J&R Computer for a replacement (good price, good customer service).

Could your camera have been accidentally turned on while in your pocket or in a case? Many people have reported the lens error occurs when the lens is blocked as it extends during power-up. It is possible this could cause permanent damage to the lens.

To help eliminate the accidental power-ons, you can disable the power-on when the REC/PLAY buttons are pressed (Press MENU, select SET UP tab, select REC/PLAY). Another problem is the main power button is not recessed, so it can be easily bumped in a case or pocket. I plan on purchasing a hard case to help avoid the problem. I may also try to "fashion" something for my replacement camera.

There are ongoing discussions on dpreview about this issue:

http://forums.dpreview.com/forums/read.asp?forum=1015&message=13661251
http://forums.dpreview.com/forums/read.asp?forum=1015&message=13684027

Hope this helps!

garryefc
06-01-2005, 02:04 PM
thanks for ur reply......the camera hadnt been turned on in my pocket the error occured while i was using the camera...10 or 15 shots where ok then the error occured