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View Full Version : Be Leary of newegg.com



Bluedog
04-26-2005, 04:57 AM
First off I have bought stuff from them for quite a while now until this has happened.

My credit card got ripped off for a $1000.00 by: www.wffp.com via a cash advance for on line gambling in the Netherlands.

According to my Bank whoever processed my most recent transaction where the 3 digit security code has to be provided for purchases, which was newegg.com quite possibility had an employee rob the credit card info. Of course newegg denies any wrong doing but how do they know an employee didn't steal the info. The fraud accrued 4 days after the newegg.com purchase. Their response to the issue wasn't very concerning it seemed. I did find out that there are a few employees within the company that do have access to this information. I hate to say but they lost me as a customer, solely on the security of their employees.

Anyway the Bank reissued a new card and credited the bogus charge back to my account. No more will I make a purchase that requires the 3 digit security code be given.

haikai
04-26-2005, 05:55 AM
Anyway the Bank reissued a new card and credited the bogus charge back to my account. No more will I make a purchase that requires the 3 digit security code be given.

it sounds like you'd be omitting many well respected retailers if you refuse to buy because of the 3 digit thing... its use seems to be getting more prevalent.

it would have been nice to see newegg fess up to any employee indiscretion, but i think this can happen anywhere. anytime you hand your credit card information over to anyone, whether it be online or to a real cashier, you're at risk cuz it's so easy to make fraudulent charges and to find this kind of information. in this day and age of identity theft and such, i think all we can do is be thankful that banks provide some coverage for these things.

i'm sorry to hear this happened to you. it's a terrible feeling to know that someone out there is always trying to benefit at your expense, but i will probably continue to buy from newegg as i don't expect this to become a trend.

-hai

jamison55
04-26-2005, 06:35 AM
Sorry to hear bout that Bluedog. I use NewEgg all the time for various computer related projects with nary a problem. In fact over the last couple of weeks I made a couple of purchases. I'll be sure to check my CC statement this month...

eggrock
04-26-2005, 07:11 AM
Did you order online and do you know for sure that whatever computer you used doesn't have a trojan or keylogger on it? Or perhaps you were one of the hundreds of thousands that had their information stolen by someone in the bank itself? It's also possible that someone at Newegg did the same but there are other possibilities to consider including some I haven't mentioned (or thought about for that matter).

Just to be safe I'd check your computer out thoroughly (I'd reformat but that's your call.) Once I get a little more information I'm going to post a link to this story to www.hardforum.com as a heads up for the members there, many of whom use Newegg on a frequent basis. (FWIW I haven't heard of this happening from anyone over there.)

[edit] Any further information you can provide would be useful. (Eg, Did you buy online or over the phone or anything else like that, more specific details on Newegg's response etc..)

Rhys
04-26-2005, 07:16 AM
I had a $500 online gambling amount added to my card one night. The card company rang me the next day to say "this is not in the normal range of your transactions. Was it you?" to which I replied that it was not so they cancelled the card immediately as it had been compromised and then issued a new one. I suspect very much a waiter in an Italian restaurant in Cardiff but cannot prove anything.

Apparently with online gambling, if somebody wins, it goes back onto the card the bet was taken from. This makes it rather puzzling as to why people want to use other people's cards as the gambler would never get the money. Perhaps it's an adreneline thing?

Savannah
04-26-2005, 08:05 AM
After I had my credit card info stolen, I now have a credit card only for online purchases which I keep a very low credit limit. I know I'm covered if its stolen, but I just want to make it a little harder for it to be abused. Whoever stole mine was addicted to porno as they suscribed to every porn site and such that they could. My credit card company called me as well.

eggrock
04-26-2005, 08:15 AM
Just goes to show how dumb most criminals are. They could have bought a camera and camcorder, filmed some pr0n and profited mightily. Silly, silly criminals.

Bluedog
04-26-2005, 09:16 AM
No need to reformat my rig as its behind a hardware firewall + a software firewall for added security and I'm the only one with access to it. I don't visit bogus sites or buy anything from non legit companies. The computer which I build my own is totally clean.

Yes it could happen anywhere and very easily for that matter but as noted above the part that got my attention was that newegg really didn't seem concerned at all that it could have been an employee of theirs, kinda like it was no big deal. I've used them for two years now without an issue, spending over $3000.00 probably but to be of no assistance in the matter that really turn me off with them.

Anyway there are several other good companies that offer just as good pricing as newegg that don't require the 3 digit security code.

speedracer
04-28-2005, 02:28 PM
I have an account with NBNA and they have a program called Shopsafe. When you go to buy something online you tell it the amount you wish the card to be for and if you are going to use it for more than one transaction. It then generates a random CC number. If someone tries to use it they can't as it is NOT a real CC account and can only be used for online transactions. Secondly, as you have determined the amount that number is for there are no more dollars left on it to use (depending on your accuracy for the s/h and any other incidentals your allow for). You may want to look at your cc provider and see if they offer a similar type of program. It will also fill in the blanks on the buyers site with the new number and any other information you wish so you don't have to do the filling in or the cut n/ paste. Works o.k. by me. Hope this helps and thanks for the heads up....

Bluedog
04-28-2005, 03:04 PM
I have an account with NBNA and they have a program called Shopsafe. When you go to buy something online you tell it the amount you wish the card to be for and if you are going to use it for more than one transaction. It then generates a random CC number. If someone tries to use it they can't as it is NOT a real CC account and can only be used for online transactions. Secondly, as you have determined the amount that number is for there are no more dollars left on it to use (depending on your accuracy for the s/h and any other incidentals your allow for). You may want to look at your cc provider and see if they offer a similar type of program. It will also fill in the blanks on the buyers site with the new number and any other information you wish so you don't have to do the filling in or the cut n/ paste. Works o.k. by me. Hope this helps and thanks for the heads up....

I knew there was someone who did this but couldn't remember who. Thanks for the heads up.

Bucksnort
04-29-2005, 12:18 PM
Be leary of Newegg?? LOL I would say look in your own backyard before u go accusing one of the highest rated and regarded and reputable online retailers. What a joke.

Bluedog
05-01-2005, 08:49 PM
Be leary of Newegg?? LOL I would say look in your own backyard before u go accusing one of the highest rated and regarded and reputable online retailers. What a joke.

Evidently you didn't read anything in this thread ... :rolleyes:

Bucksnort
05-02-2005, 06:53 AM
Oh yes i read it, and i believe everything I read also. ;)

tbudd
05-10-2005, 02:30 PM
I have an account with NBNA and they have a program called Shopsafe. When you go to buy something online you tell it the amount you wish the card to be for and if you are going to use it for more than one transaction. It then generates a random CC number. If someone tries to use it they can't as it is NOT a real CC account and can only be used for online transactions. Secondly, as you have determined the amount that number is for there are no more dollars left on it to use (depending on your accuracy for the s/h and any other incidentals your allow for). You may want to look at your cc provider and see if they offer a similar type of program. It will also fill in the blanks on the buyers site with the new number and any other information you wish so you don't have to do the filling in or the cut n/ paste. Works o.k. by me. Hope this helps and thanks for the heads up....

CitiBank does this as well with their cards. You can either download a program to your computer that generates the transaction specific card info or go to their site and generate the "one use" info at time of purchase on another site. :D

Bluedog
05-10-2005, 03:04 PM
Thanks ... ;)