Canon PS-S1-1S: Problem downloading big video

[pemabra]

I have a Powershot S1-1S digital camera, and I cannot download a big video (about 15 minutes, 251 Mbytes) to my computer. Windows Explorer keeps giving me error messages and locking the 0 bytes file created in the HD.

Any ideas? ? ?

Thanks for your attention.

[judge9847]

I have a Powershot S1-1S digital camera, and I cannot download a big video (about 15 minutes, 251 Mbytes) to my computer. Windows Explorer keeps giving me error messages and locking the 0 bytes file created in the HD. Any ideas? ? ? Thanks for your attention.
What's the operating system? Win98, 2000, Me, XP and variants? It might help. And what software are you using to do the download from the card? More information would be useful!

[pemabra]

Thanks for the reply.

I am using Windows XP, Home Edition 2002, 512 Mb RAM, 30 Gb HD with about 2 Gb free.

Actually, I have tried to download the video with two softwares:

1) using the Windows Explorer itself (WinXP creates an icon inside explorer and treats Canon as an external disk drive);
2) using Canon Camera Wizard. It returns with an error window with the message: "Current picture could not be copied. To copy this picture, click 'Try Again' button. To stop copying click 'cancel' ".

Some more information I could gather from the situation:
I already deleted all the remaining pictures and videos from the camera memory, so the only file to be downloaded is the "big video". Among these other files already downloaded, I had about 160 pictures and 3 minor videos, and I had no problems to download them at all.

Looking forward to hear from you again.

[Rhys]

Buy a card reader. They're not expensive. It sounds like the software somewhere is causing the problem.

For the record, Windows XP cannot write to a CD without destroying 10% of CDs used. So buy a CD writing program too.

Generally, simple is better for Windows. Use a card reader - my Compact Flash reader was very cheap - as was my SD reader. It's probably just Canon's software that's bad. I never bothered with the stuff.

[-Brad-]

Have you ever tried to transfer big files to your computer through USB apart from this? I've seen it when it's the USB ports on the PC crapping out on big files.

I also have a USB card reader that does the same as this, but another one works fine.

Good luck.

[Rhys]

That sounds like an incorrect Windows setting. Try www.annoyances.org for a solution. I use Windows XP Professional with SP2. I've transferred huge quantities of data (2 gigabytes) via USB with no problems.

[judge9847]

I'm in agreement with everyone else - there's nothing in the spec of your PC that would/should prevent any size file being downloaded.

If you had less RAM than you have, I would suspect memory as being the problem ... but not with 512MB unless you have a lot of stuff running at the same time as you attempt the download. But that's clutching at straws.

For a relatively small outlay, the card reader that's been suggested might solve the problem and in any case, will give you a better way to do the same job with any file in the future. Nothing to be lost there.

One thing does niggle at the back of my mind but even I find it hard to believe ... I just wonder if in fact it's the camera that's not capable of "uploading" the file. I've seen devices in the past that don't handle big files that well so it could be that. But I'm really stretching a point in even suggesting it.