Non-working NikonCoolscan LS30 [Archive] - Digital Camera Resource Page Forums

abrown

01-09-2005, 03:33 AM

arial
I have been using my Nikon Coolscan LS30 for about 4 years without any
problems but now when I try to start it in Photoshop I get an error message-
'the stage locking screw is still in place, please remove it.'

The locking screws ( for transportation ) were removed when I first had the scanner and have never been replaced.
Has anyone ever experienced this problem, and is there
a cure ?

kdmunro

01-11-2005, 03:39 AM

Hi, it could be some dust on a sensor, or the sensor for the screw could have givenup. Is it a slide switch or physical screw that you are talking about, if its a physical screw and you a vacumn cleaner attachment uitable for use with a PC you could try running it over the holes for the screws.

Hope this helps,

Keith

abrown

01-14-2005, 12:29 PM

ariel
Hi Keith,
Thanks for your reply to my problem with the LS30, it sounds logical to me. The screw that the error message referred to is one of 2 which
are used when transporting the scanner, I will try your idea but it may be irrelevant now as the error message has changed to - 'NikonScan was unable to find any active devices.' followed by - 'Could not open the TWAIN source. Make sure there is a valid source for your scanner in the TWAIN directory found in the Windows directory.'

Have you experienced these messages or do you know of a cure ?

Regards Alan Brown

Rhys

01-14-2005, 12:45 PM

ariel
Hi Keith,
Thanks for your reply to my problem with the LS30, it sounds logical to me. The screw that the error message referred to is one of 2 which
are used when transporting the scanner, I will try your idea but it may be irrelevant now as the error message has changed to - 'NikonScan was unable to find any active devices.' followed by - 'Could not open the TWAIN source. Make sure there is a valid source for your scanner in the TWAIN directory found in the Windows directory.'

Have you experienced these messages or do you know of a cure ?

Regards Alan Brown

In Windows:
Open device manager. Find the scanner. Delete it. Delete the device totally. Then reboot and allow windows to relocate the driver or reinstall from disk.

seaudoggy

01-28-2005, 06:01 PM

Was this resolved? what was the fix?

I'm receiving the same error after the bright tech's at nikon's support returned a scanner to me two times with a locking screw inside the scanner.

gary_hendricks

02-20-2005, 02:00 AM

Was this resolved? what was the fix?

I'm receiving the same error after the bright tech's at nikon's support returned a scanner to me two times with a locking screw inside the scanner.

Oh my goodness. My suggestion ... get a new scanner. Really.