DSC-W80 "turn the power off and on again"

[rs7trout]

This message pops up every time the cam is turned on--when turned on and then off same thing happens--also the lens does not open up---when turned on.

Tried taking the battery out and reinstalling blowing dust off of shutter--nada.

Anyone with any thoughts?--probably will send in to Sony for repair as is less than a year old.

Thanks
Ron

[Paradox]

I'd take a stab at the lens being blocked by something so it can't extend. When you turn it on, do you hear the motors trying to extend it? If so, it might be time for a repair.