TZ1 - Stuck in USB MODE screen

[SystemBR]

hello guys

my TZ just stuck on the USB MODE screen, without the usb cable on it. it works fine when connected to the pc, i can view the photos and everything, but when i remove it (yes, thru the windows safe feature) it keeps stuck on the arrows icon screen
Turning it on and off doesn't changes anything, it goes back to USB Mode screen, to choose PC or PTP. I tryed taking off the memory card, recharging the battery, and nothing worked. I don't know what to do anymore, do you guys have any suggestions?

thanks

and sorry for the not so good english writing

[Mike63]

Have you have been using the USB cord to download photo's?? If so many of us do not recommend it, buy a card reader they're cheap and much faster and save the camera from unneeded wear.

I would try resetting the camera first, if that does not work try leaving the battery out overnight and try again the next day, lastly try plugging the USB cord into the camera with it turned on and remove the cord again to see if it returns to normal. It might take several attempts and may need to be plugged into the PC at the same time.

Good luck!

[John_Reed]

hello guys

my TZ just stuck on the USB MODE screen, without the usb cable on it. it works fine when connected to the pc, i can view the photos and everything, but when i remove it (yes, thru the windows safe feature) it keeps stuck on the arrows icon screen
Turning it on and off doesn't changes anything, it goes back to USB Mode screen, to choose PC or PTP. I tryed taking off the memory card, recharging the battery, and nothing worked. I don't know what to do anymore, do you guys have any suggestions?

thanks

and sorry for the not so good english writingWhen you connect your camera to your computer through the USB cable, the camera is treated as a disk drive by the computer. The first thing it does is "Open the disk for writing." If you simply unplug the cable after downloading without first letting the computer "Close the disk for writing," you can have problems like you describe. So try ejecting the camera as you would any other disk drive? I hope that helps?

As someone else suggested, a USB card reader is usually preferable anyway; you can get USB 2.0 High-Speed card readers which will download MUCH quicker than your camera will, and they're very cheap. (I paid $8 for mine)

Good luck! If this doesn't work, I'd suggest calling Panasonic customer service, they can be surprisingly helpful at maybe talking you through a sequence to get your camera back "up and running."

[SystemBR]

well thank u guys for the reply..


Have you have been using the USB cord to download photo's?? If so many of us do not recommend it, buy a card reader they're cheap and much faster and save the camera from unneeded wear.


I would try resetting the camera first, if that does not work try leaving the battery out overnight and try again the next day, lastly try plugging the USB cord into the camera with it turned on and remove the cord again to see if it returns to normal. It might take several attempts and may need to be plugged into the PC at the same time.

Good luck!


yes in fact i've been using the USB cord. i didn't know of that risks, the sad thing is that i actually have a card reader..

and how can i reset the camera?

just to remember the fact that i don't have access to the settings menu, because doesn't matter if the dial is on play mod, picture mode, macro mode etc.. it shows the USB Mode anyway
actually the only way of making the camera not show that screen, is putting the dial on a "not proper position".

[John_Reed]

well thank u guys for the reply..

yes in fact i've been using the USB cord. i didn't know of that risks, the sad thing is that i actually have a card reader..

and how can i reset the camera?

just to remember the fact that i don't have access to the settings menu, because doesn't matter if the dial is on play mod, picture mode, macro mode etc.. it shows the USB Mode anyway
actually the only way of making the camera not show that screen, is putting the dial on a "not proper position".Sometimes there are "service resets" that require pushing certain buttons in a certain sequence as you turn on the camera. The customer service people may know of how to get your camera "unstuck."

[Mike63]

The reset I mentioned is in the menu. Have you looked in the receptical where the cord plugs in?? It may have something in there making the camera think the cord is plugged in.

Last but not least John is right, give Panasonic a call.

[SystemBR]

that's what im gonna do
i just hope the Panasonic here at my country (Brazil) supports this camera model, i bought it when taking a trip in USA.. anyway, thanks for the help guys

[Phill D]

Don't forget to let us know how you get on & what the fix is. I've been lucky so far it seems as I always use the usb lead to download my shots from both my panasonic cameras.

[Mike63]

I've been lucky so far it seems as I always use the usb lead to download my shots from both my panasonic cameras.

On my recent vacation to Colorado I forgot my card reader and had to use the dreaded cord, took 4 minutes to download to the laptop. Call me spoiled, I'm used to 10 seconds.:D:D

Teaser Photo

http://www.mike63.smugmug.com/photos/200060578-L.jpg

[Phill D]

Yes I know it's quicker although It's usually less than a minute for me & I'm a patient guy. I've tended to use the cord mostly because I wanted to minimise the risk of damage to the SD cards. They always seem a bit delicate to me. If I screw up the card then the shots are lost but if I damage the cord then I can always use a card reader & get a new cord later.
PS It's a nice shot but why is it a teaser

[rschofield]

I've tended to use the cord mostly because I wanted to minimise the risk of damage to the SD cards. They always seem a bit delicate to me. If I screw up the card then the shots are lost but if I damage the cord then I can always use a card reader & get a new cord later.

Phill,

I can understand your concern but I think you need to consider one more thing.

You are unlikely to damage the SD card taking it out and putting it in the camera. You are also unlikely to damage the USB cord plugging it in and taking it out of the camera.

You are, however, very likely -- over time -- to damage the mini-USB plug in the camera and then you'll have a very costly repair.

I wholeheartedly endorse the recommendation that the people here have made that you use a card reader to upload your photos to your computer.

[Mike63]

PS It's a nice shot but why is it a teaser

It's one of those I took while in Colorado. It is called Wheeler Geological Area and is difficult to get to. I think I will start a new thread and share more.

[Phill D]

Hmm yes Dick it's a balance, I guess I'll be using my card reader a bit more in the future just to make things last as long as possible. I also have one of those SD cards that folds into a usb connector as well. It's very neat & convenient & actually works pretty well but boy does it feel scary breaking your SD card in half :eek:
Mike I'll look out for the new thread, it looks a pretty cool place.