Cannot connect Z6 to computer

[nadya]

Help me please! I have Konica Minolta Z6 . It's my first digital camera. I make some pictures and want to load it to my Computer (Windows XP SP2). But USB connection (I have USB2.0) didn't connect. On LCD screen of camera appear "SYSTEM ERROR" and it's shut down.

I try on other PC and it's work well, so it's problem with my computer, but i don't know - why?

help please

[tim11]

It's obviously computer software or hardware problem. But to pinpoint exactly, one can only guess.
Does your computer have more than 1 USB port? I suggest you try different ports if it does. USB versions (USB1, USB2.0) may play a part but it's only my guess.
There is a roundabout solution. You should try a portable inexpensive card reader. It's faster and reduces wear and tears cause by camera cable.
Sorry, I can't offer specific solution but I think it's worth a try.

[tim11]

Interesting coincedence? Another thread next to yours is Cannot connect Z5 to computer. Maybe you should follow it up.

[nadya]

thanks, tim11.

i think a card will be solution...:)